All Systems Operational

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
America - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Go Operational
Xero Central Operational
Hubdoc Operational
WorkflowMax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2024

No incidents reported today.

Jun 14, 2024
Resolved - Our team has resolved the issue causing some customers to be unable to login to WorkflowMax. This issue related to a network connectivity issue which our team implemented a fix for to resolve customer impact. We apologise for any inconvenience caused.
Jun 14, 21:23 UTC
Investigating - We are aware that some customers are currently unable to login to WorkflowMax. Our team is investigating this with urgency.

Status Last Reviewed: 20:55 UTC

Jun 14, 20:17 UTC
Jun 13, 2024
Resolved - Our team has resolved the issue impacting global customers trying to access inventory items in Products and services in Xero.

This issue related to a prior release that was reverted to resolve customer impact. We apologise for any inconvenience this has caused.

Jun 13, 22:32 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 10:20pm UTC

Jun 13, 22:20 UTC
Investigating - We are aware global customers trying to access inventory items in the Products and services screen in Xero are experiencing a blank page. Our team is investigating this with urgency.

Status Last Reviewed: 10:00pm UTC

Jun 13, 22:00 UTC
Resolved - Our team has resolved the issue impacting global customers trying trying to change user roles, invite users and remove users in Xero. We apologise for any inconvenience this has caused.

A product release caused this functionality to become delayed. We've rolled back the release and services are back to normal.

Jun 13, 01:11 UTC
Update - We are continuing to monitor for any further issues.
Jun 13, 01:03 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed:

Jun 13, 00:15 UTC
Identified - We have identified what is impacting global customers trying to change user roles, invite users and remove users in Xero. Please note this may be impacting users accessing the Demo Company.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 11:56pm UTC

Jun 12, 23:58 UTC
Jun 12, 2024
Resolved - Adobe have now resolved the issue preventing some customers from using Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents . We apologise for any inconvenience caused.
Jun 12, 11:38 UTC
Identified - We are aware that customers trying to use Xero Sign, Document Packs, Tax products and the Xero Portal for e-signing documents may be experiencing issues, this is due to an outage that Adobe are experiencing

For more information regarding this please refer to the Adobe status page: https://status.adobe.com/

Status Last Reviewed: 10:18 UTC

Jun 12, 09:22 UTC
Resolved - Our team has resolved the issue impacting customers trying to enter time in Xero Practice Manager. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. The team are investigating the issue for customers who remain impacted, and are working to resolve this as soon as possible.

Jun 12, 07:10 UTC
Update - We are continuing to investigate this issue.
Jun 12, 06:36 UTC
Investigating - We are aware some customers trying to enter time in Xero Practice Manager are experiencing a loading screen. Our team is investigating this with urgency.

Status Last Reviewed: 6:36am UTC

Jun 12, 05:22 UTC
Resolved - Our team has resolved the issue impacting customers trying to file payruns to IRD in Payroll. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Jun 12, 02:27 UTC
Investigating - We are aware NZ customers trying to file payruns to IRD in Payroll are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 1:48am UTC.

Jun 12, 01:49 UTC
Resolved - Our team has resolved the issue impacting Australian customers trying to file STP and tax returns in Xero and Xero Tax respective;ly. We apologise for any inconvenience this has caused.

Our technical team identified that this related to network stability issues with one of the external services that several of our Xero products use.

Jun 12, 01:22 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12:40am UTC

Jun 12, 00:40 UTC
Identified - We have identified what is preventing Australian customers trying to file STP or tax returns in Xero or Xero Tax respectively.

This is our top priority and we will update you as soon as we can. It appears this was an issue with the ATO systems which look to be resolving.

Status Last Reviewed: 12:30am UTC

Jun 12, 00:31 UTC
Jun 11, 2024
Resolved - Our team has resolved the issue impacting global customers trying to publish reports in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Jun 11, 02:54 UTC
Monitoring - We're aware of an issue with customers being unable to publish reports in Xero.

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:38pm UTC

Jun 11, 02:38 UTC
Jun 10, 2024
Resolved - Our team has resolved the issue impacting customers trying to invite staff in Xero HQ. A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal. We apologise for any inconvenience this has caused.
Jun 10, 13:46 UTC
Update - We are continuing to investigate this issue.
Jun 10, 13:33 UTC
Investigating - We are aware that customers trying to invite staff in Xero HQ are experiencing problems with buttons being unclickable or pages not loading. Our team is investigating this with urgency.

Status Last Reviewed: 13:32 UTC.

Jun 10, 13:32 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024
Completed - The scheduled maintenance has been completed.
Jun 8, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:00 UTC
Scheduled - Please note that Companies House have disruption to their online services from 8am to 6pm on Saturday the 8th of June while they complete essential maintenance. Some services such as starting, editing or submitting a filing will be unavailable.
Jun 4, 16:37 UTC
Jun 7, 2024

No incidents reported.

Jun 6, 2024
Resolved - Our team has resolved the issue impacting Partner tools and Xero Mail. This was caused be a hardware failure and services needed to be reconfigured. We apologise for any inconvenience this has caused.
Jun 6, 09:45 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 09:12 UTC

Jun 6, 09:12 UTC
Update - We are aware that customers are experiencing issues accessing Practice tools and MFA emails and sending emails from Xero. Our team is investigating this with urgency.

Status Last Reviewed: 08:55

Jun 6, 07:32 UTC
Investigating - We are aware that customers are experiencing time outs or issues loading Xero HQ and related products. Our team is investigating this with urgency.

Status Last Reviewed: 07:22

Jun 6, 07:23 UTC
Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024
Resolved - Our team has resolved the issue impacting some global customers trying to open an online invoice in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Jun 3, 20:27 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 8:20pm UTC

Jun 3, 20:20 UTC
Identified - We have identified what is preventing some global customers from opening an online invoice in Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 8:15pm UTC

Jun 3, 20:16 UTC
Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.