Our team has resolved the issue impacting some customers being able to log into Xero, or create new organisations. This was caused by a system issue, and a fix was implemented to resolve the issues. We apologise for any inconvenience this has caused.
Posted Jul 03, 2025 - 07:20 UTC
Update
We have implemented a fix and are beginning to see recovery in our systems.
Status Last Reviewed: 6:55am UTC
Posted Jul 03, 2025 - 07:01 UTC
Identified
We're aware that new customers will be unable to sign up to Xero, or create a new organisation. This is also impacting some users ability to log into the Demo Company.
We have identified what is causing this. Resolving this is our top priority and we will update you as soon as we can.
We apologise for the inconvenience this is causing.
Status Last Reviewed: 6:15am UTC
Posted Jul 03, 2025 - 03:46 UTC
This incident affected: Xero Platform and Settings.