Xero Status

All Systems Operational

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Xero Operational

Xero Central Operational

Hubdoc Operational

Partner Tools & WorkflowMax Operational

Practice Manager Operational

WorkflowMax Operational

Workpapers Operational

Xero Tax (Australia) Operational

Xero HQ Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 17, 2022

No incidents reported today.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

Some Users are experiencing issues accessing Global Search

Resolved - This incident has been resolved.
May 12, 01:12 UTC

Monitoring - Our technical teams have implemented a fix and the global search feature is now available. However, some customers may initially experience delayed search results for newly created documents.

We apologise for any inconvenience this has caused.
May 11, 22:09 UTC

Identified - We’re currently investigating an issue preventing users from using the global search feature. Our technical team is investigating this with urgency and we’ll continue to work on this as a priority.

In the meantime, you can navigate to the sales overview, purchases, contacts, bank accounts and payroll screens to search for the respective information.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 11, 07:42 UTC

Investigating - We’re currently aware of an issue preventing users from using global search. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 11, 05:19 UTC

May 11, 2022

May 10, 2022

Xero HQ - Potential access issue

Resolved - This incident has been resolved.
May 10, 23:44 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 23:11 UTC

Investigating - We’re currently aware of an issue preventing some users from accessing Xero HQ. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 10, 22:52 UTC

Some users are experiencing issues loading Xero Dashboard

Resolved - Our Product Team have resolved the issue that was preventing users loading the Xero Dashboard.

Please let us know if you still have any issues with this, and we’ll investigate further.
May 10, 01:04 UTC

Investigating - We’re currently aware of an issue where some users are seeing a blank screen when trying to access the Xero Dashboard. Our Product Team are investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 9, 21:58 UTC

May 9, 2022

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

Android users may be experiencing issues with MFA Push Notifications when trying to log onto Xero Mobile apps

Resolved - We’ve investigated claims that some users are not receiving MFA Push Notifications when trying to log into Xero Mobile apps on Android devices.

This only affected a small number of users that use Android devices and we’re urgently working on fully resolving the issue.

In the meantime, users are still able to log into these mobile apps by using a back up MFA method. They can also select the ‘Remember Me’ option when logging into these Mobile Apps which will resolve this issue.

Apologies for the inconvenience this has caused.
May 3, 04:38 UTC

Investigating - We’re currently aware of an issue preventing users from receiving MFA Push Notifications when trying to log into Xero Mobile apps on Android devices. Our Product Team is investigating this with urgency.

In the meantime, users are still able to log into these mobile apps by using a back up MFA method.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 3, 00:28 UTC