Our Product Team have resolved the issue with Payroll. Please let us know if you still have any issues with this, and we’ll investigate further.
Oct 16, 19:34 NZDT
We’re closer to sorting this out, sorry for the disruption this is causing you.
Oct 16, 18:48 NZDT
Our Product Team have identified the cause, and are working to restore performance for the affected users as soon as possible.
Oct 16, 18:34 NZDT
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Oct 16, 18:23 NZDT
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Oct 16, 18:07 NZDT
We’re currently aware of an issue causing slowness and errors when using Payroll in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Oct 16, 18:02 NZDT
We are currently investigating this issue.
Oct 16, 17:54 NZDT