Xero Status

All Systems Operational

About This Site

Looking for an update on the status of your bank feed? Check that out here
Need some Support? Visit Xero Central to get in touch

If you can't login to Xero, let us know.

Xero Platform and Settings Operational

Core Xero Products Operational

Expenses Operational

Invoicing, Bills & Quotes Operational

Bank Reconciliation Operational

Reporting Operational

Products and services Operational

Projects Operational

Fixed Assets Operational

Contacts Operational

Files Operational

America - Regional Products Operational

Tax Reporting - Sales Tax & 1099 Operational

Inventory Plus Operational

Asia - Regional Products Operational

Tax Reporting - Singapore GST Operational

Australia - Regional Products Operational

Tax Reporting - BAS, TPAR Operational

AU Payroll Operational

Canada - Regional Products Operational

Tax Reporting - Canadian GST & HST Operational

New Zealand - Regional Products Operational

Tax Reporting - NZ GST Operational

NZ Payroll Operational

South Africa - Regional Products Operational

Tax Reporting - SA VAT Operational

United Kingdom - Regional Products Operational

Tax Reporting - UK VAT & MTD Operational

UK Payroll Operational

Xero Mobile Apps Operational

Xero Accounting Mobile App Operational

Xero Projects App Operational

Xero Me Operational

Xero Verify Operational

Xero Partner Products & Tools Operational

Workpapers Operational

Xero Practice Manager (XPM) Operational

Xero HQ Operational

Xero Tax (AU) Operational

Xero Tax (NZ) Operational

Xero Tax (UK) Operational

Xero Central Operational

Hubdoc Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 13, 2024

No incidents reported today.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

Global: Hubdoc - Customers may be experiencing errors publishing documents

Resolved - Our team has resolved the issue impacting customers trying to publish documents in Hubdoc.

This was caused by a problem with documents in the system that were blocking the rest from being published. The team released a fix to unblock the queue and we apologise for any inconvenience caused.
Sep 10, 22:17 UTC

Identified - We have identified what is preventing customers trying to publish documents in Hubdoc.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 10:07pm UTC.
Sep 10, 22:07 UTC

Investigating - We are aware customers trying to publish documents in Hubdoc are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 9:42pm UTC.
Sep 10, 21:43 UTC

Global: Xero - some customers may be experiencing slowness across Xero

Resolved - Our team has resolved the issue impacting some customers trying to navigate Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.
Sep 10, 01:14 UTC

Monitoring - We're aware some customers may be experiencing some slowness across Xero.
Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12:49am UTC
Sep 10, 00:49 UTC

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Global: Xero - Some customers may be experiencing slowness across Xero

Resolved - Our team has resolved the issue impacting some customers trying to navigate multiple products in Xero. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.
Sep 5, 01:26 UTC

Monitoring - A fix has been applied and we are currently monitoring the results.
Sep 5, 00:42 UTC

Update - We’re aware some customers are experiencing slowness navigating some Xero products. We have identified what is causing the impact and resolving this is our top priority. We thank customers for their patience.

Status Last Reviewed: 12:27am UTC
Sep 5, 00:28 UTC

Identified - We have identified what is impacting some customers trying to use multiple products across Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 12:22am UTC
Sep 4, 22:57 UTC

Investigating - We are aware some customers trying to access multiple products in Xero are experiencing slowness. Our team is investigating this with urgency.

Status Last Reviewed: 10:45pm UTC
Sep 4, 22:10 UTC

Sep 4, 2024

Global: Hubdoc - users may be experiencing slowness and performance issues

Resolved - Our team has resolved the issue impacting global customers trying to navigate in Hubdoc. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.
Sep 4, 15:45 UTC

Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3:33pm UTC
Sep 4, 15:33 UTC

Update - We are continuing to work on a fix for this issue. We apologise for the inconvenience this is causing.
Sep 4, 15:10 UTC

Identified - We have identified what is impacting some global customers trying to navigate in Hubdoc.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:40pm UTC
Sep 4, 14:40 UTC

Update - We are continuing to investigate this issue.
Sep 4, 14:16 UTC

Investigating - We are aware some global customers trying to navigate in Hubdoc are experiencing slowness and performance issues. Our team is investigating this with urgency.

Status Last Reviewed: 1:41pm UTC
Sep 4, 13:41 UTC

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.