All Systems Operational
Xero
Operational
Xero Central
Operational
Partner Tools & WorkflowMax
Operational
Practice Manager and WorkflowMax
Operational
Workpapers
Operational
Xero Tax (Australia)
Operational
Xero HQ
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 9, 2020
No incidents reported today.
Jul 8, 2020
No incidents reported.
Jul 7, 2020
No incidents reported.
Jul 6, 2020
No incidents reported.
Jul 5, 2020
No incidents reported.
Jul 4, 2020
No incidents reported.
Jul 3, 2020
Resolved -
Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.
If you continue to have issues, please clear your browser's cookies and cache.
Apologies for any inconvenience caused by this issue.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jul 3, 00:51 UTC
If you continue to have issues, please clear your browser's cookies and cache.
Apologies for any inconvenience caused by this issue.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jul 3, 00:51 UTC
Investigating -
We’re currently aware of an issue preventing a small number of users from accessing Payroll and Reporting areas in Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 3, 00:38 UTC
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 3, 00:38 UTC
Jul 2, 2020
No incidents reported.
Jul 1, 2020
No incidents reported.
Jun 30, 2020
Resolved -
Our Product Team have resolved the issue that was preventing some users accessing Xero organisations.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 30, 10:09 UTC
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 30, 10:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 30, 09:37 UTC
Jun 30, 09:37 UTC
Update -
We’re closer to getting you back on Xero, sorry for the disruption this is causing you.
Jun 30, 09:13 UTC
Jun 30, 09:13 UTC
Update -
We're currently working to get everyone back up and running. Thanks for your continued patience.
Jun 30, 08:44 UTC
Jun 30, 08:44 UTC
Identified -
Our Product Team have identified the cause, and are working to restore your ability to access organisations in Xero as soon as possible.
Jun 30, 08:32 UTC
Jun 30, 08:32 UTC
Investigating -
We’re currently aware of an issue preventing some users accessing Xero organisations. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 30, 08:18 UTC
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 30, 08:18 UTC
Jun 29, 2020
Resolved -
Our Product Team have resolved the issue that was preventing a number of users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 29, 05:28 UTC
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 29, 05:28 UTC
Update -
We are continuing to monitor for any further issues.
Jun 29, 05:24 UTC
Jun 29, 05:24 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 29, 04:52 UTC
Jun 29, 04:52 UTC
Update -
Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Jun 29, 04:18 UTC
Jun 29, 04:18 UTC
Update -
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jun 29, 03:44 UTC
Jun 29, 03:44 UTC
Investigating -
We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 29, 03:12 UTC
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 29, 03:12 UTC
Jun 28, 2020
No incidents reported.
Jun 27, 2020
No incidents reported.
Jun 26, 2020
Resolved -
This incident has been resolved.
Jun 26, 14:25 UTC
Jun 26, 14:25 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 26, 14:12 UTC
Jun 26, 14:12 UTC
Investigating -
We are currently investigating an issue where some users are experiencing degraded performance and some features may be inaccessible.
Jun 26, 13:09 UTC
Jun 26, 13:09 UTC
Resolved -
Our Product Team have resolved the issue that was preventing users from logging into Xero.
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 26, 04:32 UTC
Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 26, 04:32 UTC
Monitoring -
Our Product Team have identified the cause of the issue and have implemented a fix.
We will continue to monitor the situation closely.
Jun 25, 08:11 UTC
We will continue to monitor the situation closely.
Jun 25, 08:11 UTC
Update -
Our teams are continuing to investigate this. Again we are sorry for the delay in accessing Xero.
Jun 25, 07:35 UTC
Jun 25, 07:35 UTC
Update -
We understand that this downtime is inconvenient, so we apologise for this. Our teams are working on solving this. We will continue to update you on the status.
Jun 25, 07:02 UTC
Jun 25, 07:02 UTC
Update -
We are sorry this is taking time to solve. Sorry this is causing any interruption to your day.
Jun 25, 06:34 UTC
Jun 25, 06:34 UTC
Update -
Thank you for your patience - we understand this is frustrating. We are working quickly to ensure you get access.
Jun 25, 05:56 UTC
Jun 25, 05:56 UTC
Update -
Our teams are continuing to investigate this. Again we are sorry for the delay in accessing Xero.
Jun 25, 04:25 UTC
Jun 25, 04:25 UTC
Update -
We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Jun 25, 03:44 UTC
Jun 25, 03:44 UTC
Update -
We are continuing to investigate this issue.
Jun 25, 03:04 UTC
Jun 25, 03:04 UTC
Update -
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jun 25, 02:51 UTC
Jun 25, 02:51 UTC
Investigating -
We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 25, 02:29 UTC
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 25, 02:29 UTC
Jun 25, 2020