All Systems Operational

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
America - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Go Operational
Xero Central Operational
Hubdoc Operational
WorkflowMax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 18, 2024

No incidents reported today.

May 17, 2024

No incidents reported.

May 16, 2024
Resolved - Our team has resolved the issue impacting customers trying to create invoices from Clients in XPM. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

May 16, 05:35 UTC
Investigating - We are aware some customers trying to create invoices in XPM are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 4:44am UTC

May 16, 04:46 UTC
May 15, 2024

No incidents reported.

May 14, 2024
Resolved - Our team has resolved the issue impacting UK customers from creating Company Accounts and Tax Filings in Xero. This issue related to a previous release which our technical team has reverted to resolve customer impact. We apologise for any inconvenience this has caused.
May 14, 17:53 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 5.29pm UTC

May 14, 17:29 UTC
Investigating - We are aware that some UK customers are receiving errors when creating Company Accounts and Tax Filings in Xero. Our team is investigating this with urgency.

Status Last Reviewed: 5.00pm UTC

May 14, 17:01 UTC
Resolved - Our team has resolved the issue impacting customers trying to create invoices in XPM. We apologise for any inconvenience this has caused.

This was caused by a product change which has now been reverted. We apologise for the inconvenience.

May 14, 02:38 UTC
Identified - We have identified what is preventing XPM customers trying to create invoices.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:02am UTC

May 14, 02:02 UTC
Investigating - We are aware customers trying to create invoices in XPM are experiencing error messages. Our team is investigating this with urgency.

Status Last Reviewed: 1:35am UTC

May 14, 01:36 UTC
Resolved - Our team has resolved the issue which was causing customers to experience slowness in XPM. This issue related to a network connectivity issue which our team implemented a fix for to resolve customer impact. We apologise for any inconvenience this has caused.
May 14, 00:45 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12.22am UTC

May 14, 00:22 UTC
Investigating - We are aware customers trying to access XPM are experiencing slowness. Our team is investigating this with urgency.

Status Last Reviewed: 12:07am UTC.

May 13, 23:36 UTC
May 13, 2024
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - Our team has resolved the issue impacting Australian customers trying to print tax returns in Xero Practice Manager and Tax. We apologise for any inconvenience this has caused.

Our technical team identified this was caused by poor network connectivity and has restored service.

May 9, 04:17 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 4:00am UTC

May 9, 04:01 UTC
Investigating - We are aware Australian customers trying to print tax returns in Xero Practice Manager and Tax are experiencing an error. Our team is investigating this with urgency.

Status Last Reviewed: 3:48am UTC

May 9, 02:32 UTC
May 8, 2024
Resolved - We are aware that customers attempted to send emails from Xero via Xero Mail were failing to send to customers with Xtra email addresses. This issue impacted customers intermittently between 12pm, 5 May - 2.30pm, 9 May NZT.

This issue is now resolved however we recommend that any emails sent during this time that failed to be sent to the recipient are resent by Xero.

We apologise for the inconvenience that this issue caused.

May 8, 08:04 UTC
Update - We are continuing to work on a fix for this issue.
May 8, 08:01 UTC
Identified - We have identified what is impacting some customers from receiving emails from Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 7:46am UTC.

May 8, 07:46 UTC
Investigating - We are aware some Xtra Mail customers may be experiencing an issue receiving emails. Our team is investigating this with urgency.

Status Last Reviewed: 7:42am UTC

May 8, 05:08 UTC
Resolved - Our team has resolved the issue causing errors and slowness for customers in XPM. We apologise for any inconvenience this has caused.

Our team has resolved the performance issues some customers experienced across XPM. We apologise for any inconvenience this has caused.

May 8, 05:39 UTC
Update - We are continuing to investigate this issue.
May 8, 05:30 UTC
Investigating - We are aware customers are currently experiencing errors when trying to load the HQ Clients page. Our team is investigating this with urgency.

Status Last Reviewed: 5:13am UTC

May 8, 05:13 UTC
May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.