All Systems Operational

About This Site

Visit support.xero.com to get in touch.

If you can't login to Xero, let us know.

Xero Operational
Partner Tools & WorkflowMax Operational
Practice Manager and WorkflowMax Operational
Workpapers Operational
Xero Tax (Australia) Operational
Xero HQ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2019

No incidents reported today.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019
Some users are unable to access Xero
Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Aug 15, 12:50 NZST
Aug 14, 2019
Some users are unable to login to Xero.
Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Aug 14, 09:34 NZST
Update - We're currently working to get the affected users back up and running. Thanks for your continued patience.
Aug 14, 08:55 NZST
Update - We’re sorry this is causing you some downtime. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Aug 14, 08:03 NZST
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Aug 14, 07:25 NZST
Update - Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Aug 14, 06:50 NZST
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 14, 06:37 NZST
Identified - Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.
Aug 14, 06:23 NZST
Investigating - We’re currently aware of an issue preventing some users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 14, 06:11 NZST
Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

← Incident History Powered by Statuspage