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Xero Operational
Xero Central Operational
Hubdoc Operational
Partner Tools & WorkflowMax Operational
Practice Manager Operational
WorkflowMax Operational
Workpapers Operational
Xero Tax (Australia) Operational
Xero HQ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 25, 2022
Users are currently experiencing performance issues with Xero Payroll
Resolved - This incident has been resolved.
Jan 25, 01:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 00:27 UTC
Investigating - We’re currently aware of an issue experiencing intermittent issues with Xero Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jan 25, 00:17 UTC
Jan 24, 2022

No incidents reported.

Jan 23, 2022
Xero Bank Feeds system maintenance
Completed - The scheduled maintenance has been completed.
Jan 23, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 00:00 UTC
Scheduled - Xero will be conducting system maintenance from 12am to 1:30am 23 January (UTC).

Xero Bank Feeds users will be unable to connect new bank accounts, and delete and update existing accounts during this time.
Jan 21, 00:44 UTC
Jan 22, 2022
Xero Bank Feeds and Payables system maintenance
Completed - The scheduled maintenance has been completed.
Jan 22, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 18:00 UTC
Scheduled - Xero will be conducting system maintenance from 6pm to 7pm on 22 January (UTC).

During this time, Xero Bank Feed (Yodlee, Open Banking and Bank API feeds) users will be unable to connect new accounts or refresh their Bank Feed, or pay bills in Xero. Users will however still be able to mark individual bills as paid.
Jan 21, 00:46 UTC
Jan 21, 2022

No incidents reported.

Jan 20, 2022
Unable to access Xero Practice Manager
Resolved - This incident has been resolved.
Jan 20, 22:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 21:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 20, 21:16 UTC
Investigating - We’re currently aware of an issue preventing users from accessing Xero Practice Manager. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jan 20, 21:10 UTC
Users may be experiencing issues with loading BAS in Xero
Resolved - This incident has been resolved.
Jan 20, 08:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 08:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 20, 05:02 UTC
Investigating - We are currently investigating the issue with some Australian organisations being unable to load BAS in Xero
Jan 20, 03:36 UTC
Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022
Scheduled Maintenance for MTD ITSA and MTD VAT
Completed - The scheduled maintenance has been completed.
Jan 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 16:00 UTC
Scheduled - HMRC are conducting scheduled maintenance and the following services will be unavailable:
UK MTD ITSA - from 5pm on Friday 14 January 2022 to 9am Monday 17 January 2022 (UK time).
UK MTD VAT - from 4pm Friday 14 January to 9am Monday 17 January 2022 (UK time).
Jan 12, 22:15 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Users are currently experiencing issues uploading to the Files library and the Email to Bills feature in Xero
Resolved - This incident has been resolved.
Jan 14, 06:28 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 05:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 00:15 UTC
Investigating - We’re currently aware of an issue with the Email to Bill feature in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jan 13, 23:39 UTC
Jan 13, 2022
Jan 12, 2022

No incidents reported.

Jan 11, 2022
Users are currently experiencing issues accessing Expenses in Xero
Resolved - This incident has been resolved.
Jan 11, 01:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 01:22 UTC
Update - We are continuing to investigate this issue.
Jan 11, 00:19 UTC
Investigating - We’re currently aware of an issue preventing users from submitting expenses. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jan 11, 00:16 UTC
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