All Systems Operational

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This page displays status information for Xero’s platform, product and tools
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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Analytics powered by Syft Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 19, 2026

No incidents reported today.

May 18, 2026

No incidents reported.

May 17, 2026
Xero scheduled maintenance
Completed - The scheduled maintenance has been completed.
May 17, 00:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 16, 23:10 UTC
In progress - Scheduled maintenance is currently in progress. We expect this to run for an additional hour with a completion ETA of 12.00pm NZT. We will continue to provide updates as necessary.
May 16, 22:15 UTC
Scheduled - Xero will be undertaking scheduled maintenance on Sunday 17 May from 10.00am to 11.00am NZT.

During this time, customers will be unable to purchase new Xero subscriptions or manage existing subscriptions, including upgrades, downgrades, or suspensions. Customers onboarding into certain products may also experience temporary delays.

If you need to make changes to your subscription, please do so before or after the maintenance window. Any interrupted onboarding progress will resume automatically once the system is back online.

We thank you for your patience during this time.
May 16, 22:14 UTC
May 16, 2026
May 15, 2026
Global: Resolved – Platform stable, Post Incident Summary to follow
Resolved - Xero is now stable and all customers should be able to use the platform normally. We have not observed any further disruption since our last update and are confident the platform is operating as expected.

We sincerely apologise for the series of incidents over the past week and the impact this has had on your business. We know how much you rely on Xero, and we did not meet the standard you deserve.

Our engineering teams will continue to monitor the platform closely. We will publish a Post Incident Summary next week, outlining what happened, why, and the steps we are taking to prevent a recurrence.
May 15, 07:52 UTC
Update - We're aware of an outage affecting customers between 12:21 and 12:24 AM UTC. Xero is now stable and operating normally.
We're sorry for the disruption, particularly given the recent outages. Our engineering team is monitoring closely and will update this page if anything changes.
May 15, 01:21 UTC
Update - Xero continues to be stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 12, 07:59 UTC
Update - Our team has resolved a recent outage our customers experienced from 11:02pm-11:07pm UTC. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track.
May 11, 11:30 UTC
Update - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency.
May 11, 11:07 UTC
Update - Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track.
May 11, 10:12 UTC
Update - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency.
May 11, 09:31 UTC
Monitoring - Our team has resolved the issue impacting customers. Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely to ensure everything remains on track.

We apologise for any inconvenience this has caused and appreciate your patience during this time.
May 11, 00:37 UTC
Update - We are continuing to investigate this issue, and our teams are reporting some recovery of our systems.
May 10, 23:59 UTC
Update - We are continuing to investigate this issue.
May 10, 23:48 UTC
Investigating - We are aware some customers trying to load pages in Xero are experiencing errors. Our team is investigating this with urgency.
May 10, 23:09 UTC
Update - We've resolved the issue experienced by a small section of customers when navigating Xero.

Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 9, 19:30 UTC
Update - We're aware that a smaller section of customers are experiencing issues navigating Xero following the third-party hardware issue with AWS that impacted our platform. We're investigating this with urgency.
May 8, 11:49 UTC
Update - Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 8, 12:26 UTC
Monitoring - Our technical teams have implemented a fix following a third-party hardware issue with AWS that impacted our platform. Customers should now be able to use Xero without issue. We'll be closely monitoring performance over the next 48 hours and throughout next week.
May 8, 03:47 UTC
Identified - We're aware some customers are experiencing errors when logging in or navigating areas of Xero. This is not related to the recent platform issues which remain on track. The current issue relates to a third-party hardware incident that has impacted us. We are working closely with them to resolve this as soon as possible and will provide further updates as we have them. We apologise for the continued disruption.
May 8, 01:05 UTC
Update - We are continuing to investigate this issue.
May 8, 00:05 UTC
Investigating - We are aware that customers trying to navigate in Xero are experiencing some errors. Our team is investigating this with urgency. We will provide further updates as soon as we have more information.
May 7, 23:49 UTC
Update - We apologise for the disruption this week. This is complex work and we are being deliberate to avoid further issues downstream. Improvements have been deployed overnight and we are continuing to monitor closely for any further issues. Thank you for your patience as we work through this fix.
May 7, 22:01 UTC
Update - We are continuing to monitor for any further issues.
May 7, 14:13 UTC
Monitoring - We've implemented a fix and customers should now be able to log in to Xero. We're continuing to monitor the situation. We apologise for the inconvenience this disruption may have caused and genuinely appreciate your patience.
May 7, 02:20 UTC
Investigating - We are aware that customers trying to navigate in Xero are experiencing an error. Our team is investigating this with urgency.
May 7, 01:39 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
May 7, 01:03 UTC
Identified - We are aware customers trying to use Xero are experiencing errors. Our team is investigating this with urgency.
May 7, 00:33 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
May 11, 2026
May 10, 2026
May 9, 2026
May 8, 2026
May 7, 2026
May 6, 2026
Global: Xero - some customers may be experiencing issues in Xero
Resolved - Our team has resolved the issue causing some customers to experience errors when accessing Xero. We apologise for any inconvenience this has caused.
May 6, 11:03 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
May 6, 10:08 UTC
Investigating - We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
May 6, 09:30 UTC
Global: Xero- some customers may be experiencing issues in Xero
Resolved - Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.
May 6, 04:25 UTC
Identified - We have identified what is preventing customers from navigating in Xero. This is our top priority and we will update you as soon as we can.
May 6, 03:56 UTC
Investigating - We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.
May 6, 03:54 UTC
Global - some customers would have experienced issues using Xero
Resolved - We've resolved the issue that was preventing some customers from navigating Xero and completing tasks. We're sorry for the disruption this caused. A fix is now in place, and we'll be taking time to learn from this incident to help prevent it from happening again. Thank you for your patience.
May 6, 01:39 UTC
May 5, 2026
Global: Xero - some customers may be experiencing errors in Xero
Resolved - Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused.

A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.
May 5, 21:41 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
May 5, 21:19 UTC
Identified - We have identified what is impacting customers trying to navigate and use Xero

This is our top priority and we will update you as soon as we can.
May 5, 21:12 UTC
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