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Xero   Operational
Partner Tools & WorkflowMax Operational
Practice Manager and WorkflowMax   Operational
Workpapers   Operational
Xero Tax (Australia)   Operational
Xero HQ   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2019
Resolved - Our Product Team have resolved the issue that was preventing users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Feb 18, 13:15 NZDT
Identified - Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.
Feb 18, 12:43 NZDT
Update - We are continuing to investigate this issue.
Feb 18, 12:43 NZDT
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Feb 18, 12:34 NZDT
Update - We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Feb 18, 12:23 NZDT
Investigating - We are currently investigating this issue.
Feb 18, 12:21 NZDT
Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - Our Product Team have resolved the issue that was preventing some users from accessing Projects in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Feb 13, 08:11 NZDT
Update - Our Product Team have identified the cause, and are working to restore Projects access for the affected users as soon as possible.
Feb 13, 08:05 NZDT
Identified - Our Product Team are doing everything they can to let you access Projects in Xero. Thanks for your patience.
Feb 13, 07:51 NZDT
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Feb 13, 07:40 NZDT
Update - We’re currently aware of an issue preventing users from accessing Projects in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Feb 13, 07:30 NZDT
Investigating - We are currently investigating this issue.
Feb 13, 07:19 NZDT
Feb 12, 2019
Resolved - Our Product Team have resolved the issue that was affecting performance for a small number of users in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Feb 12, 14:12 NZDT
Identified - Our Product Team have identified the cause, and are working to restore performance as soon as possible.
Feb 12, 13:57 NZDT
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Feb 12, 13:40 NZDT
Update - We’re currently aware of an issue preventing a small group of users from accessing and working in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Feb 12, 13:29 NZDT
Investigating - We are currently investigating this issue.
Feb 12, 13:23 NZDT
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019
Resolved - Our Product Team have resolved the issue that was preventing users from accessing Workflow Max.

Please let us know if you still have any issues with this, and we’ll investigate further.
Feb 9, 08:38 NZDT
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Feb 9, 08:31 NZDT
Update - Our Product Team are doing everything they can to allow you to login to Workflow Max. Thanks for your patience.
Feb 9, 08:16 NZDT
Update - We’re still working on this - we’ll update you as soon as we have more information.
Feb 9, 08:02 NZDT
Investigating - We are currently investigating this issue.
Feb 9, 07:49 NZDT
Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019
Resolved - Our Product Team have resolved the issue that was preventing users from printing invoices in WorkflowMax and Xero Practice Manager.

Please let us know if you still have any issues with this, and we’ll investigate further.
Feb 5, 18:57 NZDT
Update - We’re sorry this is causing you some inconvenience. Thank you for your support while we fix this for you.
Feb 5, 17:55 NZDT
Update - We’re closer to sorting this out, sorry for the disruption this is causing you.
Feb 5, 17:23 NZDT
Update - We're currently working to get invoice printing back up for everyone. Thanks for your continued patience.
Feb 5, 16:52 NZDT
Identified - Our Product Team have identified the cause, and are working to restore your ability to print invoices as soon as possible.
Feb 5, 16:18 NZDT
Update - We’re currently aware of an issue preventing some users from printing invoices in WorkflowMax and Xero Practice Manager . Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Feb 5, 15:52 NZDT
Investigating - We are currently investigating this issue.
Feb 5, 15:46 NZDT
Feb 4, 2019

No incidents reported.