Xero Status

Aug 18, 2018

No incidents reported today.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

Some users currently unable to access Xero

Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Aug 16, 04:12 NZST

Identified - We're currently working to get the affected users back up and running. Thanks for your continued patience.
Aug 16, 04:03 NZST

Update - We’re still working on this - we’ll update you as soon as we have more information.
Aug 16, 03:51 NZST

Investigating - We are currently investigating this issue.
Aug 16, 03:41 NZST

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

Users Unable to Login to Xero

Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Aug 7, 20:54 NZST

Update - Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Aug 7, 20:41 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 7, 20:31 NZST

Update - We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 7, 20:20 NZST

Investigating - We are currently investigating this issue.
Aug 7, 20:17 NZST

Performance issues with WorkflowMax, Xero Practice Manager and Tax

Resolved - Our Product Team have resolved the performance issues with WorkflowMax, Xero Practice Manager and Tax

Please let us know if you still have any further issues.
Aug 7, 14:43 NZST

Update - Our Product Team are doing everything they can to get you back going on WorkflowMax, Xero Practice Manager and Tax. Thanks for your patience.
Aug 7, 14:27 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 7, 14:10 NZST

Update - We’re currently aware of an issue with the performance of WorkflowMax, Xero Practice Manager and Tax. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 7, 13:58 NZST

Investigating - We are currently investigating this issue.
Aug 7, 13:56 NZST

Navigation Menu not displaying for some users

Resolved - Our Product Team have resolved the issue that was preventing a small number of users seeing the navigation bar.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Aug 7, 14:02 NZST

Update - Our Product Team are doing everything they can to restore functionality. Thanks for your patience.
Aug 7, 13:50 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 7, 13:38 NZST

Update - We’re currently aware of an issue preventing the navigation bar from displaying for some users. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 7, 13:28 NZST

Investigating - We are currently investigating this issue.
Aug 7, 13:24 NZST

Aug 6, 2018

Issues when logging into Xero and using the Navigation menu

Resolved - Our Product Team have resolved the issue that was preventing users from logging in and accessing the navigation bar in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Aug 6, 14:39 NZST

Update - Our Product Team are doing everything they can to let you log in and access the navigation bar in Xero. Thanks for your patience.
Aug 6, 14:28 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 6, 14:17 NZST

Update - We’re currently aware of an issue preventing users from logging in and viewing the navigation bar in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 6, 14:05 NZST

Investigating - We are currently investigating this issue.
Aug 6, 13:59 NZST

Performance issues with Xero Practice Manager, AU Tax and WorkflowMax

Resolved - Our Product Team have resolved the issue that was affecting the performance of Xero Practice Manager, AU Tax and WorkflowMax.

Please let us know if you still have any issues with this, and we’ll investigate further.
Aug 6, 12:52 NZST

Update - We're currently working to restore the performance of Xero Practice Manager, AU Tax and WorkflowMax for everyone.
Thanks for your continued patience.
Aug 6, 12:47 NZST

Identified - Our Product Team have identified the cause, and are working to improve the performance for the affected users as soon as possible.
Aug 6, 12:36 NZST

Update - Our Product Team are doing everything they can to improve the performance of Xero Practice Manager, AU Tax and WorkflowMax. Thanks for your patience.
Aug 6, 12:24 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 6, 12:11 NZST

Update - We’re currently aware of an issue with the performance of Xero Practice Manager and WorkflowMax. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Aug 6, 12:07 NZST

Investigating - We are currently investigating this issue.
Aug 6, 12:04 NZST

Aug 5, 2018

No incidents reported.

Aug 4, 2018

Some users are unable to process Pay Runs

Resolved - Our Product Team have resolved the issue that was preventing users from processing pay runs.

Please let us know if you still have any issues with this, and we’ll investigate further.
Aug 4, 09:26 NZST

Identified - Our Product Team have identified the cause, and are working to restore your ability to process pay runs as soon as possible.
Aug 4, 09:13 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Aug 4, 09:08 NZST

Investigating - We are currently investigating this issue.
Aug 4, 08:57 NZST

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