All Systems Operational

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Xero Operational
Partner Tools & WorkflowMax Operational
Practice Manager and WorkflowMax Operational
Workpapers Operational
Xero Tax (Australia) Operational
Xero HQ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 24, 2019

No incidents reported today.

Jul 23, 2019

No incidents reported.

Jul 22, 2019

No incidents reported.

Jul 21, 2019

No incidents reported.

Jul 20, 2019

No incidents reported.

Jul 19, 2019
Resolved - Our Product Team have resolved the issue that was causing users to experience slowness and errors when accessing WorkflowMax and Xero Practice Manager.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jul 19, 13:50 NZST
Update - We are continuing to investigate this issue.
Jul 19, 13:39 NZST
Investigating - We’re currently aware of an issue preventing users from accessing WorkflowMax and Xero Practice Manager. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 19, 13:38 NZST
Jul 18, 2019

No incidents reported.

Jul 17, 2019
Resolved - Our Product Team have resolved the issue that was causing users to experience slowness and errors when accessing WorkflowMax and Xero Practice Manager.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jul 17, 17:19 NZST
Investigating - We’re currently aware of an issue causing users to experience slowness and errors when accessing WorkflowMax and Xero Practice Manager. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 17, 17:08 NZST
Jul 16, 2019

No incidents reported.

Jul 15, 2019
Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jul 15, 22:36 NZST
Update - Our team is working hard to resolve the issue. We’re really sorry for the inconvenience this has caused - we appreciate your support.
Jul 15, 22:14 NZST
Update - We’re sorry we’re experiencing some downtime. It’s rare that it’s an extended period like this and our teams are working on a fix. Thanks for your continued support.
Jul 15, 21:57 NZST
Update - We’re sorry this is causing you some downtime. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Jul 15, 21:40 NZST
Update - We’re closer to getting the affected users back on Xero, sorry for the disruption this is causing you.
Jul 15, 21:30 NZST
Update - We're currently working to get the affected users back up and running. Thanks for your continued patience.
Jul 15, 21:19 NZST
Identified - Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.
Jul 15, 21:09 NZST
Update - We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Jul 15, 20:57 NZST
Update - Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jul 15, 20:46 NZST
Update - Our Product Team are doing everything they can to get users back into Xero. Thanks for your patience.
Jul 15, 20:36 NZST
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jul 15, 20:26 NZST
Investigating - We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jul 15, 20:16 NZST
Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.