Xero Status

Jun 20, 2018

No incidents reported today.

Jun 19, 2018

Some users are unable to access the tax tab for employees in AU Payroll

Resolved - Our Product Team have resolved the issue that was preventing some users from accessing the tax tab for employees in AU Payroll.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 19, 16:21 NZST

Update - Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Jun 19, 16:10 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jun 19, 15:59 NZST

Investigating - We’re currently aware of an issue preventing users from accessing the tax tab for employees in AU Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 19, 15:49 NZST

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

Intermittent login issues for some users

Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 14, 12:45 NZST

Update - We're currently aware of an intermittent issue preventing some users from logging in and accessing Xero.

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Jun 14, 12:23 NZST

Update - Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.
Jun 14, 12:08 NZST

Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Jun 14, 11:51 NZST

Investigating - We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 14, 11:36 NZST

Jun 13, 2018

Users unable to log into Xero

Resolved - We had a momentary issue which prevented some users from logging into Xero. Our Product Team have resolved the issue.

Please let us know if you still have any issues with this, and we’ll investigate further.
Jun 13, 05:25 NZST

Jun 12, 2018

No incidents reported.

Jun 11, 2018

No incidents reported.

Jun 10, 2018

No incidents reported.

Jun 9, 2018

No incidents reported.

Jun 8, 2018

No incidents reported.

Jun 7, 2018

Some users are unable to access Workflow Max and some areas of Xero

Resolved - Our Product Team have resolved the issue that was preventing a small number of users from logging into Workflow Max and accessing some functionality within Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Jun 7, 06:21 NZST

Update - We’re closer to getting the affected functionalities back, sorry for the disruption this is causing you.
Jun 7, 06:01 NZST

Update - We’re closer to getting the affected functionality back on Xero, sorry for the disruption this is causing you.
Jun 7, 05:49 NZST

Update - We’re closer to getting the affected functionalities back, sorry for the disruption this is causing you.
Jun 7, 05:35 NZST

Update - Our Product Team have identified the cause, and are working to restore functionality for the affected users as soon as possible.
Jun 7, 05:23 NZST

Identified - Our Product Team have identified the cause, and are working to restore functionality for the affected users as soon as possible.
Jun 7, 05:13 NZST

Investigating - We’re currently aware of an issue preventing a small number of users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Jun 7, 05:06 NZST

Jun 6, 2018

No incidents reported.

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