All Systems Operational

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
America - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 2, 2024

No incidents reported today.

Nov 1, 2024
Resolved - The ATO has resolved the issue impacting some AU customers with fully processing STP filings. Customers who file STP to the ATO will have them fully processed.
Nov 1, 00:42 UTC
Monitoring - Due to a processing issue at the ATO, you may experience delays in the full processing of your STP filings. Xero is actively monitoring the situation and working closely with the ATO at this time to understand the steps they are taking to resolve this issue.
Oct 31, 04:49 UTC
Oct 31, 2024
Resolved - The issue preventing some customers from logging into Xero Central has now been resolved. This was caused be a configuration issue which has now been reverted. Customers can create support cases as normal. We apologise for any inconvenience this has caused.
Oct 31, 13:31 UTC
Identified - We have identified what is preventing some customers trying to log into Xero Central.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 9:11am UTC

Oct 31, 09:11 UTC
Investigating - We are aware some customers are experiencing errors when trying to log into Xero Central.

Our team is investigating this with urgency.

Status Last Reviewed: 8:28am UTC

Oct 31, 01:31 UTC
Resolved - Customers can access TRT returns as normal

Within 24 hours we’ll update this page with a brief summary

Oct 31, 02:32 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: UTC 2:03am

Oct 31, 01:47 UTC
Update - We are continuing to investigate this issue.
Oct 31, 01:19 UTC
Update - We are continuing to investigate this issue.
Oct 31, 00:48 UTC
Investigating - We are aware AU customers trying to access TRT returns are receiving an error. Our team is investigating this with urgency.

Status Last Reviewed: 1:22am UTC

Oct 31, 00:22 UTC
Oct 30, 2024

No incidents reported.

Oct 29, 2024
Resolved - The issue affecting Australian based customers trying to receive prefills or make filings in Xero STP, BAS or Xero Tax to or from ATO has been resolved.
Oct 29, 23:27 UTC
Monitoring - The ATO has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 20:56 UTC

Oct 29, 22:56 UTC
Identified - We are aware Australian based customers trying to receive prefills or make filings in Xero STP, BAS or Xero Tax to or from ATO are experiencing an issue. The ATO are investigating this on their end.

Status Last Reviewed: 22:52 UTC

Oct 29, 22:27 UTC
Oct 28, 2024
Completed - The scheduled maintenance has been completed.
Oct 28, 19:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 23:00 UTC
Scheduled - The Inland Revenue Department (IRD) is completing scheduled maintenance from 5pm, Friday 25 October to 8am, Tuesday 29 October 2024. During this time you will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 8am Tuesday 29 October.


Please note, you can continue to run and view GST, income tax returns and payruns during this time.

Oct 23, 21:32 UTC
Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024
Oct 24, 2024
Resolved - Our team has confirmed that this issue is now resolved and customers can now access Hubdoc. We apologise for any inconvenience this has caused.
Oct 24, 08:10 UTC
Investigating - We are aware some customers are experiencing error messages when accessing Xero. Our team is investigating this with urgency.

Status Last Reviewed: 7.35am UTC

Oct 24, 06:50 UTC
Oct 23, 2024

No incidents reported.

Oct 22, 2024
Resolved - We are aware that customers could not access Xero Files between 5.55pm - 6.15pm UTC. Our team has resolved the issue impacting and customers should now be able to access Xero Files across Xero. This issue related to network connectivity issue which caused a brief impact on our systems. We apologise for any inconvenience this has caused.
Oct 22, 18:21 UTC
Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.