Update - We've resolved the issue experienced by a small section of customers when navigating Xero.
Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 08, 2026 - 13:21 UTC
Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 08, 2026 - 13:21 UTC
Update - We're aware that a smaller section of customers are experiencing issues navigating Xero following the third-party hardware issue with AWS that impacted our platform. We're investigating this with urgency.
May 08, 2026 - 11:49 UTC
May 08, 2026 - 11:49 UTC
Update - Xero is now stable and customers should be able to use the platform normally. Our engineering teams will continue to monitor closely for stability and to ensure everything remains on track. We appreciate your patience and will provide a further update if necessary.
May 08, 2026 - 12:26 UTC
May 08, 2026 - 12:26 UTC
Monitoring - Our technical teams have implemented a fix following a third-party hardware issue with AWS that impacted our platform. Customers should now be able to use Xero without issue. We'll be closely monitoring performance over the next 48 hours and throughout next week.
May 08, 2026 - 03:47 UTC
May 08, 2026 - 03:47 UTC
Identified - We're aware some customers are experiencing errors when logging in or navigating areas of Xero. This is not related to the recent platform issues which remain on track. The current issue relates to a third-party hardware incident that has impacted us. We are working closely with them to resolve this as soon as possible and will provide further updates as we have them. We apologise for the continued disruption.
May 08, 2026 - 01:05 UTC
May 08, 2026 - 01:05 UTC
Update - We are continuing to investigate this issue.
May 08, 2026 - 00:05 UTC
May 08, 2026 - 00:05 UTC
Investigating - We are aware that customers trying to navigate in Xero are experiencing some errors. Our team is investigating this with urgency. We will provide further updates as soon as we have more information.
May 07, 2026 - 23:49 UTC
May 07, 2026 - 23:49 UTC
Update - We apologise for the disruption this week. This is complex work and we are being deliberate to avoid further issues downstream. Improvements have been deployed overnight and we are continuing to monitor closely for any further issues. Thank you for your patience as we work through this fix.
May 07, 2026 - 22:01 UTC
May 07, 2026 - 22:01 UTC
Update - We are continuing to monitor for any further issues.
May 07, 2026 - 14:13 UTC
May 07, 2026 - 14:13 UTC
Monitoring - We've implemented a fix and customers should now be able to log in to Xero. We're continuing to monitor the situation. We apologise for the inconvenience this disruption may have caused and genuinely appreciate your patience.
May 07, 2026 - 02:20 UTC
May 07, 2026 - 02:20 UTC
Investigating - We are aware that customers trying to navigate in Xero are experiencing an error. Our team is investigating this with urgency.
May 07, 2026 - 01:39 UTC
May 07, 2026 - 01:39 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
May 07, 2026 - 01:03 UTC
May 07, 2026 - 01:03 UTC
Identified - We are aware customers trying to use Xero are experiencing errors. Our team is investigating this with urgency.
May 07, 2026 - 00:33 UTC
May 07, 2026 - 00:33 UTC
About This Site
This page displays status information for Xero’s platform, product and tools
If you’re experiencing an issue with your bank feed, check our Bank Feeds Disruptions page here
Can’t find your issue here or need support? Visit Xero Central to get in touch
If you can't login to Xero, let us know.
Xero Platform and Settings
Operational
Core Xero Products
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Expenses
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Invoicing, Bills & Quotes
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Bank Reconciliation
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Reporting
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Products and services
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Projects
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Fixed Assets
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Contacts
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Files
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Analytics powered by Syft
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Asia - Regional Products
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Tax Reporting - Singapore GST
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Australia - Regional Products
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Tax Reporting - BAS, TPAR
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Canada - Regional Products
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Tax Reporting - Canadian GST & HST
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New Zealand - Regional Products
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Tax Reporting - NZ GST
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Tax Reporting - SA VAT
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Tax Reporting - UK VAT & MTD
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Tax Reporting - Sales Tax & 1099
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Inventory Plus
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Xero Mobile Apps
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Xero Accounting Mobile App
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Xero Projects App
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Xero Me
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Xero Verify
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Xero Partner Products & Tools
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Workpapers
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Xero Practice Manager (XPM)
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Xero HQ
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Xero Tax (AU)
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Xero Tax (NZ)
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Xero Central
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Hubdoc
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Degraded Performance
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