All Systems Operational

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Inventory Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
America - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Expenses App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Go Operational
Xero Central Operational
Hubdoc Operational
WorkflowMax Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Expenses - Currently unavailable for customers
Resolved - Our team has resolved the issue impacting customers trying to use Expenses. Our systems experienced a continued high level of traffic, which caused an outage of the product. Our technical team has increased capacity so the system can process all incoming traffic.

We apologise for any inconvenience this has caused.
Sep 28, 12:51 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 12.03pm UTC
Sep 28, 12:04 UTC
Identified - We have identified what is impacting customers trying to access Xero Expenses.

This is our top priority and we will update you as soon as we have implemented a fix.

Status Last Reviewed: 11.32AM UTC
Sep 28, 04:42 UTC
Investigating - We are aware customers trying to access Expenses are currently experiencing performance issues. Our team is investigating this with urgency.
Sep 28, 03:46 UTC
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Hubdoc - Performance issues
Resolved - This incident has been resolved.
Sep 23, 04:27 UTC
Investigating - We are aware customers trying to access Hubdoc or send emails to Hubdoc may be impacted by performance issues. Our team is aware of this and are working on a fix.

Status Last Reviewed: 3:12 AM UTC
Sep 23, 04:14 UTC
Hubdoc - Customers are unable to login
Resolved - Our team has resolved the issue impacting customers from accessing Hubdoc. This issue related to a system configuration issue which prevented customers from accessing Hubdoc. Our technical teams identified this and put in place a fix to resolve the impact on customers.

We apologise for any inconvenience this has caused.
Sep 23, 03:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 23, 02:39 UTC
Investigating - We are aware of an issue where customers are unable to login to Hubdoc. Our team is investigating this with urgency.

Status Last Reviewed:
Sep 23, 02:18 UTC
Sep 22, 2022

No incidents reported.

Sep 21, 2022
Xero Practice Manager (XPM) - customers are unable to access XPM
Resolved - Our team has resolved the issue impacting customers trying to access Xero Practice Manager.

This was related to a server performance issue which our product team quickly identified and resolved. We apologise for any inconvenience this has caused.
Sep 21, 07:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 07:33 UTC
Update - We are continuing to investigate this issue.
Sep 21, 07:23 UTC
Investigating - We are aware customers are unable to access XPM. Our team is investigating this with urgency.
Sep 21, 07:23 UTC
Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

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