Xero Status

All Systems Operational

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Xero Platform and Settings Operational

Core Xero Products Operational

Expenses Operational

Invoicing, Bills & Quotes Operational

Bank Reconciliation Operational

Reporting Operational

Products and services Operational

Projects Operational

Fixed Assets Operational

Contacts Operational

Files Operational

America - Regional Products Operational

Tax Reporting - Sales Tax & 1099 Operational

Inventory Plus Operational

Asia - Regional Products Operational

Tax Reporting - Singapore GST Operational

Australia - Regional Products Operational

Tax Reporting - BAS, TPAR Operational

AU Payroll Operational

Canada - Regional Products Operational

Tax Reporting - Canadian GST & HST Operational

New Zealand - Regional Products Operational

Tax Reporting - NZ GST Operational

NZ Payroll Operational

South Africa - Regional Products Operational

Tax Reporting - SA VAT Operational

United Kingdom - Regional Products Operational

Tax Reporting - UK VAT & MTD Operational

UK Payroll Operational

Xero Mobile Apps Operational

Xero Accounting Mobile App Operational

Xero Expenses App Operational

Xero Projects App Operational

Xero Me Operational

Xero Verify Operational

Xero Partner Products & Tools Operational

Workpapers Operational

Xero Practice Manager (XPM) Operational

Xero HQ Operational

Xero Tax (AU) Operational

Xero Tax (NZ) Operational

Xero Tax (UK) Operational

Xero Go Operational

Xero Central Operational

Hubdoc Operational

WorkflowMax Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

HMRC system maintenance Dec 9, 2023 09:00-17:00 UTC

HMRC is undergoing scheduled system maintenance for the MTD VAT service from 9am to 5pm UTC on Saturday 9th of December 2023. During this time, customers may be unable to access the VAT registration, claim VAT enrolment, and VAT view and change services. Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/vat-online-service-availability-and-issues/vat-online-service-availability-and-issues
Posted on Nov 30, 2023 - 13:52 UTC

Past Incidents

Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

Global: Invoicing - Customers unable to access invoicing

Resolved - Our team has resolved the issue impacting customers ability accessing invoicing in Xero. This was caused by a recent change that was reverted to resolve the issue. We apologise for any inconvenience this has caused.
Nov 30, 05:43 UTC

Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 5:35am UTC
Nov 30, 05:35 UTC

Identified - We have identified what is preventing customer from accessing invoicing in Xero.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 3:08am UTC
Nov 30, 03:08 UTC

Investigating - We are aware customers trying to access invoicing are experiencing an error message. Our team is investigating this with urgency.

Status Last Reviewed: 2:58 am UTC
Nov 30, 02:59 UTC

Nov 29, 2023

No incidents reported.

Nov 28, 2023

Global: Payroll - Some customers are experiencing intermittent errors

Resolved - Our team has resolved the issue impacting customers trying to load the Employment and Taxes tabs in Payroll. We apologise for any inconvenience this has caused.
Nov 28, 23:53 UTC

Update - We are continuing to investigate this issue.
Nov 28, 22:21 UTC

Investigating - We are aware customers trying to load the Employment and Taxes tabs in Payroll are experiencing intermittent errors. Our team is investigating this with urgency.

Status Last Reviewed: 11:00pm UTC
Nov 28, 21:34 UTC

Xero HQ - 'Go to Xero' button unavailable for some customers

Resolved - Our team has resolved the issue where some customer were unable to access the 'Go to Xero' button. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Nov 28, 13:35 UTC

Investigating - We are aware customers trying to access the 'Go to Xero' button in Xero HQ are finding that the button is unavailable. Our team is investigating this with urgency.

Status Last Reviewed: 13:10
Nov 28, 13:12 UTC

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

Xero Practice Manager - Some users unable to access

Resolved - This incident has been resolved.
Nov 24, 00:24 UTC

Investigating - We are aware some customers trying to access XPM are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:09am UTC
Nov 24, 00:10 UTC

Nov 23, 2023

Global: XPM - Customers are unable to create a job

Resolved - Our team has resolved the issue impacting customers trying to create a job in XPM. We apologise for any inconvenience this has caused.
Nov 23, 23:07 UTC

Identified - We have identified what is preventing XPM customers trying to create or access a job.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 9:52pm UTC
Nov 23, 21:52 UTC

Investigating - We are aware customers trying to create a job in XPM are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 9:14pm UTC
Nov 23, 20:08 UTC

Nov 22, 2023

No incidents reported.