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Xero Operational
Xero Central Operational
Hubdoc Operational
Partner Tools & WorkflowMax Operational
Practice Manager Operational
WorkflowMax Operational
Workpapers Operational
Xero Tax (Australia) Operational
Xero HQ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 12, 2021
Resolved - The issue has now been resolved.
May 12, 03:57 UTC
Monitoring - Salesforce have fixed the issue and we are monitoring results.
May 12, 02:32 UTC
Identified - We've confirmed that this issue is being caused by a Global Salesforce Outage, and are continuing to work with them to restore access to Xero Central. We'll update you once we have more information.
May 11, 21:54 UTC
Investigating - We are currently experiencing an issue with Xero Central. Our Team is looking into this and we'll have an update for you soon.
May 11, 21:29 UTC
May 11, 2021
Resolved - Our Product Team have resolved the issue that was preventing some users from accessing Xero Tax (UK).

Please let us know if you still have any issues with this, and we’ll investigate further.
May 11, 13:07 UTC
Monitoring - Our Product team have implemented a fix and we are monitoring the results.
May 11, 12:18 UTC
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
May 11, 11:45 UTC
Investigating - We’re currently aware of an issue preventing some users from accessing Xero Tax (UK). Our Product team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 11, 10:42 UTC
May 10, 2021
Resolved - This incident has been resolved.
May 10, 10:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 09:45 UTC
Investigating - We are currently aware of an issue where Xero Verify push notifications and not being sent. Our Product team are currently investigating the issue. In the meantime, please enter the 6 digit code to authenticate when logging into Xero.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
May 10, 09:29 UTC
May 9, 2021

No incidents reported.

May 8, 2021
Completed - The scheduled maintenance has been completed.
May 8, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:00 UTC
Scheduled - The People's Pension (TPP) Integration in the UK will be unavailable from 1:00 pm - 6:30 pm Saturday, 8 May 2021 (BST). This is due to scheduled maintenance.

If you experience any issues connecting or filing during this time, please try again after the maintenance period.
May 7, 01:15 UTC
May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021
Resolved - This incident has been resolved.
May 4, 01:49 UTC
Update - The People's Pension (TPP) scheduled maintenance in the UK is currently in progress until 3pm Monday, 3 May 2021.
May 2, 07:58 UTC
Investigating - The People's Pension (TPP) Integration in the UK will be unavailable from 9am Sunday, 2 May - 3pm Monday, 3 May 2021 (BST). This is due to scheduled maintenance. If you experience any issues connecting or filing during this time, please try again after the maintenance period.
Apr 30, 07:38 UTC
May 3, 2021

No incidents reported.

May 2, 2021
May 1, 2021

No incidents reported.

Apr 30, 2021
Apr 29, 2021
Resolved - Our Product Team have resolved the issue where Singapore GST F5 return was showing 0.00 in some boxes.

Please let us know if you still have any issues with this, and we’ll investigate further.
Apr 29, 04:43 UTC
Update - Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Apr 29, 04:10 UTC
Investigating - We’re currently aware of an issue where the Singapore GST F5 return is showing 0.00 in some boxes. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Apr 29, 03:39 UTC
Apr 28, 2021

No incidents reported.