Resolved -
Our team has resolved the issue impacting customers ability accessing invoicing in Xero. This was caused by a recent change that was reverted to resolve the issue. We apologise for any inconvenience this has caused.
Nov 30, 05:43 UTC
Monitoring -
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 5:35am UTC
Nov 30, 05:35 UTC
Identified -
We have identified what is preventing customer from accessing invoicing in Xero.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 3:08am UTC
Nov 30, 03:08 UTC
Investigating -
We are aware customers trying to access invoicing are experiencing an error message. Our team is investigating this with urgency.
Status Last Reviewed: 2:58 am UTC
Nov 30, 02:59 UTC
Resolved -
Our team has resolved the issue impacting customers trying to load the Employment and Taxes tabs in Payroll. We apologise for any inconvenience this has caused.
Nov 28, 23:53 UTC
Update -
We are continuing to investigate this issue.
Nov 28, 22:21 UTC
Investigating -
We are aware customers trying to load the Employment and Taxes tabs in Payroll are experiencing intermittent errors. Our team is investigating this with urgency.
Status Last Reviewed: 11:00pm UTC
Nov 28, 21:34 UTC
Resolved -
Our team has resolved the issue where some customer were unable to access the 'Go to Xero' button. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Nov 28, 13:35 UTC
Investigating -
We are aware customers trying to access the 'Go to Xero' button in Xero HQ are finding that the button is unavailable. Our team is investigating this with urgency.
Resolved -
Our team has resolved the issue impacting customers trying to create a job in XPM. We apologise for any inconvenience this has caused.
Nov 23, 23:07 UTC
Identified -
We have identified what is preventing XPM customers trying to create or access a job.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 9:52pm UTC
Nov 23, 21:52 UTC
Investigating -
We are aware customers trying to create a job in XPM are experiencing errors. Our team is investigating this with urgency.
Status Last Reviewed: 9:14pm UTC
Nov 23, 20:08 UTC