Resolved -
This incident has been resolved.
Jun 1, 00:36 UTC
Investigating -
We are aware some customers trying to navigate in XPM are experiencing performance issues. Our team is investigating this with urgency.
Status Last Reviewed: 11:19pm UTC
May 31, 23:49 UTC
Resolved -
Our team has resolved the issue impacting Australian customers trying to export or print in Xero Tax . We apologise for any inconvenience this has caused.
Within 24 hours we’ll update this page with a brief summary
May 31, 08:29 UTC
Monitoring -
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 07:57 UTC
May 31, 07:58 UTC
Investigating -
We are aware Australian customers trying to export or print in Xero Tax are experiencing issues. Our team is investigating this with urgency.
Status Last Reviewed: 6:43 am UTC
May 31, 06:44 UTC
Resolved -
This incident has been resolved.
May 31, 02:40 UTC
Investigating -
We are aware all customers trying to export using Google Sheets in Xero Reporting are experiencing issues. Our team is investigating this with urgency.
Status Last Reviewed: 10:10pm UTC
May 30, 22:10 UTC
Resolved -
Our team has resolved the issue impacting customers trying to load online subscription invoices. This was caused by a recent change, that was reverted to resolve the issue. We apologise for any inconvenience this has caused.
May 31, 00:19 UTC
Monitoring -
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 11:56pm UTC
May 30, 23:57 UTC
Investigating -
We are aware customers trying to load online subscription invoices are experiencing a blank screen. Our team is investigating this with urgency.
Status Last Reviewed: 11:37pm UTC
May 30, 23:39 UTC
Resolved -
This incident has been resolved.
May 29, 03:57 UTC
Investigating -
We’re aware of an issue for users connecting to the ATO in the Business Activity Statement in Xero, and filing in Xero Tax (AU). This is due to an issue at the ATO.
Please note that any connection between Xero and the ATO may be delayed or unavailable while the ATO are experiencing the issue.
May 29, 01:04 UTC
Resolved -
Our team has resolved the issue impacting customers trying to trying to view the client list in Xero HQ. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity and has restored service.
May 25, 05:23 UTC
Investigating -
We are aware of an issue where some customers trying to view the client list in Xero HQ are experiencing issues. Our team is investigating this with urgency.
Status Last Reviewed: 4:17am UTC
May 25, 04:17 UTC