UK: HMRC connected services (Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT)
Monitoring - HMRC have confirmed that MTD IT and MTD VAT are now fully available. We are still experiencing some slowness with the status of Corporate Tax, Personal Tax, Partnership Tax and CIS filings updating in Xero and we are in ongoing contact with HMRC. You can check the status of these filings by logging into the HMRC services directly in the mean time.
Sep 24, 2026 - 10:05 UTC
Investigating - We're aware that the issue with HMRC services is affecting Corporate Tax, Personal Tax, Partnership Tax, MTD IT and MTD VAT. Some products are unavailable, responding more slowly than usual, or not updating their status. This is due to an issue with HMRC and HMRC have confirmed they are investigating.
Sep 23, 2026 - 16:49 UTC

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Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Analytics powered by Syft Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Degraded Performance
Tax Reporting - UK VAT & MTD Degraded Performance
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
US Payroll, powered by Gusto Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Xero Scheduled maintenance - Xero Ask Service, Xero Signing, Document Packs and the Practice Chart of Accounts Library Sep 27, 2026 07:00-08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 24, 2026 - 20:07 UTC
Scheduled - We're carrying out scheduled maintenance on Sunday 27 September 2026 from 7.00pm to 8.00pm NZDT. During this window, the following features may be temporarily unavailable:

- Sending or signing documents using Xero Sign
- Sending or replying to queries in Ask
- Using Document Packs in Xero HQ and Xero Tax
- Viewing or applying Chart of Accounts templates in Xero HQ

We appreciate your patience as we work to improve our platform.
Sep 24, 2026 - 11:30 UTC

Sep 24, 2026

Global: Invoicing/Contacts and Payroll - Brief latency in some areas on Xero
Resolved - Our team has resolved an issue impacting our customers globally over the past 3 minutes from 2:17pm-2:19pm AEST where there was some latency using Payroll, Invoicing and Contacts We apologise for any inconvenience this has caused.
Sep 24, 04:00 UTC

Sep 23, 2026

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

Xero Scheduled Maintenance - Xero Reports and NZ GST return
Completed - The scheduled maintenance has been postponed and we'll confirm a new date. Our apologies for any inconvenience that this may cause.
Sep 19, 16:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 16:00 UTC
Scheduled - We're carrying out scheduled maintenance on Sunday 20 September 2026 from 4.00am to 5.30am NZST. Customers may not be able to access Xero Reports or related reporting fields, including NZ GST return.
Sep 15, 21:15 UTC

Sep 18, 2026

Xero Scheduled Maintenance - Invoicing, Statements and Quotes
Completed - The scheduled maintenance has been completed.
Sep 18, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 22:00 UTC
Scheduled - We're carrying out scheduled maintenance on Saturday 19 September 2026 from 10.00am to 11.30am NZST. During this window, the following features may be temporarily unavailable:

- Sending email attachments from Invoicing
- Sending email attachments from Statements
- Sending email attachments from Quotes
- PDF generation for Invoices, Statements, and Quotes

We appreciate your patience as we work to improve our platform.
Sep 15, 21:11 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Global: Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central
Resolved - Salesforce has implemented a fix for the issue that was preventing some customers are from raising cases, contacting support, using in-app help or accessing Xero Central
Sep 16, 15:12 UTC
Monitoring - Salesforce has implemented a fix and we are currently monitoring the results.
Sep 16, 13:56 UTC
Update - Salesforce is currently experiencing a major service disruption impacting multiple instances across all regions, we're aware that some customers are currently unable to raise cases, contact support, use in-app help or access Xero Central. We're investigating this with Salesforce as a priority. Please note, this does not impact your access to the Xero platform.

Our teams are actively monitoring the situation. We are in direct contact with Salesforce, who are treating this as a critical incident and working to restore services as quickly as possible. We will share further updates as the situation develops.
Sep 16, 10:19 UTC
Investigating - We're that some customers unable to raise cases, contact support, use in-app help or access Xero Central. We're investigating this with our third-party provider urgently.
Sep 16, 10:53 UTC

Sep 15, 2026

UK: Delay with processing HMRC connected services (CIS, Corporate Tax, Personal Tax, Partnership Tax, Payroll)
Resolved - HMRC has resolved the issue that caused delayed responses from its services.
Sep 15, 13:43 UTC
Monitoring - HMRC has resolved the issue that caused delayed responses from its services. We are monitoring the results.
Sep 15, 07:22 UTC
Identified - HMRC have let us know that there is an ongoing investigation into the delayed responses from their services which is impacting UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax.
Sep 14, 15:53 UTC
Investigating - We're aware that UK customers using CIS, Personal tax, Partnership Tax, Payroll and Corporation tax may experience a delay in filings processing. This is due to our systems receiving errors from HMRC's services. We have contacted HMRC for assistance.
Sep 14, 15:08 UTC
HMRC system maintenance (MTD ITSA)
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 17:00 UTC
Scheduled - HMRC is undergoing scheduled system maintenance for the Making Tax Digital for Income Tax service from 17:00 on the 11th September 2026 until 13:00 on Tuesday the 15th September 2026.

During this time the service will be unavailable.

Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues
Aug 24, 12:24 UTC
Global: Syft Native Budget and Cashflow Manager - Error when accessing Native Budget and Cashflow Manager
Resolved - Our team has resolved the issue impacting customers trying to access Native Budget and Cashflow Manager. We apologise for any inconvenience this has caused.
Sep 15, 03:45 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Sep 15, 03:40 UTC
Update - We are continuing to investigate this issue.
Sep 15, 03:38 UTC
Investigating - We are aware of an issue where customers trying to access Native Budget and Cashflow Manager in Reporting receive an error. Our team is investigating this with urgency.
Sep 15, 03:29 UTC

Sep 14, 2026

ATO services may be unavailable
Resolved - The ATO has resolved their issue impacting customers trying to file tax returns from Xero.
Sep 14, 03:51 UTC
Monitoring - The ATO has implemented a fix and we are currently monitoring the results.
Sep 14, 02:09 UTC
Update - Our team are aware of an issue with the ATO where customers cannot file tax returns or STP filings. We are monitoring the outage and will work to keep you update as the ATO works to resolve the issue.
Sep 14, 00:25 UTC
Identified - ATO is experiencing an outage. Our team is working with the ATO to resolve the issue as soon as possible. Please check our Xero Status page for updates and try again later.
Sep 13, 23:46 UTC

Sep 13, 2026

Sep 12, 2026

Inland Revenue (NZ) Scheduled Maintenance 12th September 2026
Completed - The scheduled maintenance has been completed.
Sep 12, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 01:00 UTC
Scheduled - The Inland Revenue Department (IRD) is completing planned maintenance from 1pm to 10.30pm on Saturday 12 September 2026, NZST.

During this time, customers will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 10.31pm Saturday 12 September 2026, NZST.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.
Sep 6, 20:54 UTC

Sep 11, 2026

Sep 10, 2026

No incidents reported.

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