Inland Revenue (NZ) Scheduled Maintenance 12th September 2026
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 2026 - 01:00 UTC
Scheduled - The Inland Revenue Department (IRD) is completing planned maintenance from 1pm to 10.30pm on Saturday 12 September 2026, NZST.

During this time, customers will be unable to file GST returns, income tax returns or payday filings to IRD from Xero. You can complete filings to IRD as normal from 10.31pm Saturday 12 September 2026, NZST.

Please note, you can continue to run and view GST, income tax returns and payruns during this time.
Sep 12, 2026 01:00-10:30 UTC
HMRC system maintenance (MTD ITSA)
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 2026 - 17:00 UTC
Scheduled - HMRC is undergoing scheduled system maintenance for the Making Tax Digital for Income Tax service from 17:00 on the 11th September 2026 until 13:00 on Tuesday the 15th September 2026.

During this time the service will be unavailable.

Please refer to the HMRC website for further information: https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues
Sep 11, 2026 17:00 - Sep 15, 2026 13:00 UTC

About This Site

This page displays status information for Xero’s platform, product and tools
If you’re experiencing an issue with your bank feed, check our Bank Feeds Disruptions page here
Can’t find your issue here or need support? Visit Xero Central to get in touch

If you can't login to Xero, let us know.

Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Analytics powered by Syft Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Under Maintenance
Tax Reporting - NZ GST Under Maintenance
NZ Payroll Under Maintenance
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Under Maintenance
Tax Reporting - UK VAT & MTD Under Maintenance
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
US Payroll, powered by Gusto Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Under Maintenance
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Under Maintenance
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 12, 2026

Unresolved incident: Inland Revenue (NZ) Scheduled Maintenance 12th September 2026.

Sep 11, 2026

Unresolved incident: HMRC system maintenance (MTD ITSA).

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

AU: Customers are experiencing errors when using Activity Statement Prefill
Resolved - The ATO have resolved the issue impacting customers retrieving Activity Statement Prefill. We apologise for any inconvenience this has caused.
Sep 8, 07:07 UTC
Monitoring - The ATO have implemented a fix and we are currently monitoring the results.
Sep 8, 06:41 UTC
Update - We're continuing to work with the ATO on this issue, who are investigating on their end. Customers can still file Activity Statements to the ATO.
Sep 8, 03:58 UTC
Identified - We’re aware that some customers are experiencing errors when using Activity Statement Prefill. We’re working with the ATO to identify the cause and will provide an update when we have more information.
Sep 7, 23:46 UTC

Sep 7, 2026

UK: MTD IT - Some customers receiving errors
Resolved - Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.
Sep 7, 19:26 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Sep 7, 18:41 UTC
Identified - We have identified the cause of the issue where some UK customers trying to submit via MTD IT are receiving error messages. Our team are working on a fix for this issue.
Sep 7, 15:46 UTC
Investigating - We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.
Sep 7, 15:30 UTC
AU: Xero Tax - Customers won't be able to file tax returns due to an outage with ATO services.
Resolved - The ATO has resolved the issue impacting AU customers trying to file tax returns in Xero Tax.
Sep 7, 04:16 UTC
Monitoring - The ATO has implemented a fix and we are currently monitoring the results.
Sep 7, 04:04 UTC
Identified - We are aware of an issue where customers cannot file tax returns or STP Fillings to ATO due to an outage with their services. Customers will be able to create tax returns but cannot file these during this time.

We are monitoring ATO for updates and we'll update you as soon as we can.
Sep 7, 01:49 UTC

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

UK: Tax - MTD and VAT unavailable
Resolved - HMRC have let us know that the issue with the MTD and VAT services has been resolved and they are not operating as normal.
Sep 2, 17:53 UTC
Investigating - HMRC have let us know that the Making Tax Digital (MTD) and VAT service is currently unavailable. HMRC are investigating and working to resolve the issue as a priority
Sep 2, 14:05 UTC

Sep 1, 2026

Global: Invoice Emails - some invoice, quote and statement emails may be delayed
Resolved - Our team has resolved the issue impacting customers trying to send invoices, quotes and statements from Xero. All emails should be delivered, and we apologise for any inconvenience this has caused.
Sep 1, 07:05 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Sep 1, 05:24 UTC
Investigating - We are aware that customers trying to send invoices, quotes and statements from Xero are experiencing a delay in those emails being delivered. Our team is investigating this with urgency. Please note that all emails are being queued and will be sent once this issue is resolved.
Sep 1, 03:41 UTC

Aug 31, 2026

AU Tax Planned Maintenance 1st September 2026
Completed - The scheduled maintenance has been completed.
Aug 31, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 18:00 UTC
Scheduled - We're carrying out planned maintenance that will temporarily affect AU Tax pre-lodge and prefill functions in Xero Practice Manager (XPM) from 4am to 5am on Tuesday 1 September 2026, AEST.

During this time, customers will be unable to use AU Tax pre-lodge and prefill functions in XPM. We’ll provide an update once maintenance is complete and access has been restored.
Aug 18, 23:20 UTC
Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
Resolved - Our team has resolved the issue impacting Australian customers trying to lodge tax returns in Xero Tax.

This issue was due to an underlying product dependency with Xero Tax and our team worked to restore service.

We apologise for any inconvenience this has caused.
Aug 31, 01:37 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.
Aug 31, 01:12 UTC
Identified - We are aware of an issue where some customers are unable to prefill or lodge tax returns from Xero Tax. Our team is has identified the cause and is working on a fix.
Aug 30, 23:50 UTC

Aug 30, 2026

Australia: Xero Tax - customers are experiencing issues with prefilling and lodging tax returns to the ATO
Resolved - ATO has resolved the issue causing errors for AU customers when using prefill or lodge tax returns from Xero Tax.
Aug 30, 22:39 UTC
Monitoring - The ATO has implemented a fix and we are currently monitoring the results.
Aug 30, 22:17 UTC
Identified - We are aware of an issue with the ATO where customers are unable to prefill or lodge tax returns from Xero Tax.

This is our top priority and we will update you as soon as we can.
Aug 30, 20:21 UTC

Aug 29, 2026

Xero Billing – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 29, 18:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 18:00 UTC
Scheduled - We're completing planned maintenance to Xero's billing platform from 6am to 6.30am Sunday 30 August 2026, NZST. This may prevent you from purchasing a new subscription or managing your existing subscription during this time. To avoid issues, please complete any subscription changes before or after this window. Thank you for your patience.

6:00am–6:30am NZST | 4:00am–4:30am AEST | 6:00pm–6:30pm GMT (29 Aug) | 12:00pm–12:30pm MDT (29 Aug)
Aug 18, 23:26 UTC
Incident History Powered by Atlassian Statuspage