All Systems Operational

About This Site

This page displays status information for Xero’s platform, product and tools
If you’re experiencing an issue with your bank feed, check our Bank Feeds Disruptions page here
Can’t find your issue here or need support? Visit Xero Central to get in touch

If you can't login to Xero, let us know.

Xero Platform and Settings Operational
Core Xero Products Operational
Expenses Operational
Invoicing, Bills & Quotes Operational
Bank Reconciliation Operational
Reporting Operational
Products and services Operational
Projects Operational
Fixed Assets Operational
Contacts Operational
Files Operational
Analytics powered by Syft (US and AU only) Operational
Asia - Regional Products Operational
Tax Reporting - Singapore GST Operational
Australia - Regional Products Operational
Tax Reporting - BAS, TPAR Operational
AU Payroll Operational
Canada - Regional Products Operational
Tax Reporting - Canadian GST & HST Operational
New Zealand - Regional Products Operational
Tax Reporting - NZ GST Operational
NZ Payroll Operational
South Africa - Regional Products Operational
Tax Reporting - SA VAT Operational
United Kingdom - Regional Products Operational
Tax Reporting - UK VAT & MTD Operational
UK Payroll Operational
United States - Regional Products Operational
Tax Reporting - Sales Tax & 1099 Operational
Inventory Plus Operational
Xero Mobile Apps Operational
Xero Accounting Mobile App Operational
Xero Projects App Operational
Xero Me Operational
Xero Verify Operational
Xero Partner Products & Tools Operational
Workpapers Operational
Xero Practice Manager (XPM) Operational
Xero HQ Operational
Xero Tax (AU) Operational
Xero Tax (NZ) Operational
Xero Tax (UK) Operational
Xero Central Operational
Hubdoc Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 25, 2025

No incidents reported today.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Global: Some customers are experiencing errors and slowness when accessing Xero
Resolved - This issue is now resolved. Thank you again for your patience while we worked with our third party partner, Amazon Web Services (AWS), to resolve this issue.

Status Last Reviewed: 8:48 UTC
Oct 21, 08:50 UTC
Monitoring - Our technical teams have observed a return of normal services and we're monitoring for any remaining impact. We'll continue to monitor this issue for our customers, and want to thank you for your patience during this time.

Status Last Reviewed: 5:09 UTC
Oct 21, 05:09 UTC
Update - We're continuing to see a recovery of our systems following the impacts of the AWS issue. Our focus is on restoring complete service, and we appreciate your ongoing patience during this time

Status Last Reviewed: 3:51 UTC
Oct 21, 03:51 UTC
Identified - We are continuing to work on resolving the impacts of the AWS issue, and some customers are successfully logging into Xero. We are monitoring the results. Customers may still experience general slowness and errors, and issues with banking, reporting and Xero HQ features. We appreciate your ongoing patience during this time.

Status Last Reviewed: 2:42 UTC
Oct 21, 01:18 UTC
Update - We are continuing to work on resolving the impacts of the AWS issue, and some customers are successfully logging into Xero. We are monitoring the results. Customers may still experience general slowness and errors, and issues with banking, reporting and Xero HQ features. We appreciate your ongoing patience during this time.
Oct 21, 01:16 UTC
Investigating - Some customers continue to experience slowness and issues logging into Xero due to an ongoing global issue with Amazon Web Services (AWS).

AWS is a Xero third-party provider, and are working to rectify with urgency. Some customers can successfully login to Xero and we are monitoring.

We thank customers for their patience.

Status Last Reviewed: 00:50 UTC
Oct 20, 15:33 UTC
Identified - We're aware some customers are experiencing errors and slowness across Xero. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.
Oct 20, 15:31 UTC
Monitoring - We're aware some customers are experiencing slowness and errors across Xero while AWS works to fully resolve this issue. We thank customers for their patience.

Status Last Reviewed: 15:10 UTC
Oct 20, 15:10 UTC
Update - We’re aware of an issue preventing some customers from logging into Xero. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.

We thank our customers for their patience during this time.

Status Last Reviewed: 9:32 UTC
Oct 20, 07:36 UTC
Identified - We’re aware of an issue preventing some customers from logging into Xero. This is related to an issue with our third party provider, Amazon Web Services (AWS), who are investigating this with urgency.

Status Last Reviewed: 7:32 UTC
Oct 20, 07:29 UTC
Investigating - We are aware some customers are experiencing errors accessing Xero. Our team is investigating this with urgency.

Status Last Reviewed: 7:05 UTC
Oct 20, 07:06 UTC
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025
AU: Bills - Some customers are unable to make batch payments
Resolved - Our team has resolved the issue impacting AU customers trying to make batch payments in Bills. This was related to a product release which has been rolled back. We apologise for any inconvenience this has caused.
Oct 17, 02:48 UTC
Monitoring - Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 2:24 am UTC
Oct 17, 02:24 UTC
Investigating - We are aware some Australian customers trying to make batch payments in Bills are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 2:06 am UTC
Oct 17, 02:07 UTC
Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage