Our team has resolved an issue causing increased processing times when filing in Xero Tax, which was resolved before EOD. If you have any questions, please raise a case with our Xero Support team. We apologise for any inconvenience caused.
Posted May 15, 2025 - 13:34 UTC
Monitoring
Our team has made some changes to improve processing time and we are currently monitoring the results.
Status Last Reviewed: 09:18 UTC.
Posted May 15, 2025 - 09:18 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 15, 2025 - 07:36 UTC
Identified
We’re aware some customers are experiencing increased processing times when filing in Xero Tax. Our team is investigating with urgency. Thanks for your patience. Status Last Reviewed: 2:03am UTC
Posted May 15, 2025 - 00:52 UTC
This incident affected: Xero Platform and Settings and Xero Partner Products & Tools (Xero Tax (AU)).