Some of our users are seeing an error page when logging into Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.
Posted Feb 14, 2020 - 05:16 UTC

Update

Our Product Team are doing everything they can to let you back into Xero. Thanks for your patience.
Posted Feb 14, 2020 - 04:54 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Feb 14, 2020 - 03:49 UTC

Investigating

We’re currently aware of an issue where a small number of users are seeing an error page when logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Feb 14, 2020 - 03:12 UTC
This incident affected: Xero Platform and Settings.