Some users are unable to access Reporting

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing some users from accessing Reports in Xero.

Please let us know if you still have any issues accessing Reports in Xero, and we’ll investigate further.

Posted Feb 25, 2019 - 20:48 UTC

Update

We’re closer to getting the affected users back on Xero, sorry for the disruption this is causing you.

Posted Feb 25, 2019 - 20:34 UTC

Update

We're currently working to get the affected users back up and running. Thanks for your continued patience.

Posted Feb 25, 2019 - 20:23 UTC

Identified

Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.

Posted Feb 25, 2019 - 20:13 UTC

Investigating

We are currently investigating this issue.

Posted Feb 25, 2019 - 20:01 UTC

This incident affected: Xero Platform and Settings.