Our team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused.
Our technical team identified this was caused by poor network connectivity and we worked to restore service. We learn from every incident and put measures in place to prevent issues from happening again.
Posted Jun 10, 2026 - 23:58 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Posted Jun 10, 2026 - 23:22 UTC
Investigating
We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.
Posted Jun 10, 2026 - 23:04 UTC
This incident affected: Australia - Regional Products (AU Payroll) and New Zealand - Regional Products (NZ Payroll).