Users are unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Mar 20, 2018 - 15:15 UTC

Update

We're currently working to get everyone back up and running. Thanks for your continued patience.

Posted Mar 20, 2018 - 15:12 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to Xero as soon as possible.

Posted Mar 20, 2018 - 15:03 UTC

Update

Our Product Team are doing everything they can to get you back online with Xero. Thanks for your patience.

Posted Mar 20, 2018 - 14:52 UTC

Investigating

We are currently investigating this issue.

Posted Mar 20, 2018 - 14:44 UTC

Identified

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Mar 20, 2018 - 14:44 UTC

Investigating

We’re currently aware of an issue preventing access to Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Mar 20, 2018 - 14:32 UTC