Intermittent issues with the Xero navigation menu

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from navigating around Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jul 03, 2018 - 01:08 UTC

Update

We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.
Posted Jul 03, 2018 - 00:40 UTC

Update

We’re closer to sorting this out, sorry for the disruption this is causing you.
Posted Jul 03, 2018 - 00:30 UTC

Update

We're currently working to restore your ability to navigate around Xero. Thanks for your continued patience.
Posted Jul 03, 2018 - 00:20 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to navigate around Xero as soon as possible.
Posted Jul 03, 2018 - 00:10 UTC

Update

We’re currently aware of an issue preventing users from navigating around Xero due to intermittent issues with the menu buttons. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 03, 2018 - 00:00 UTC

Investigating

We are currently investigating this issue.
Posted Jul 02, 2018 - 23:55 UTC
This incident affected: Xero Platform and Settings.