Some users are unable to see the Navigation Bar in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing some users from seeing the Navigation Bar in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Jul 21, 2020 - 00:25 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Jul 21, 2020 - 00:06 UTC

Update

We are continuing to investigate this issue.

Posted Jul 20, 2020 - 23:44 UTC

Investigating

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Jul 20, 2020 - 23:26 UTC

This incident affected: Xero Platform and Settings.