Users currently cannot see the Navigation menu

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing the Xero navigation menu displaying for some users.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Aug 03, 2018 - 02:36 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Aug 03, 2018 - 02:24 UTC

Update

Our Product Team are doing everything they can to restore the navigation menu. Thanks for your patience.

Posted Aug 03, 2018 - 02:14 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Aug 03, 2018 - 02:03 UTC

Update

We’re currently aware of an issue where the Xero navigation menu is not displaying for users. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Aug 03, 2018 - 02:02 UTC

Investigating

We are currently investigating this issue.

Posted Aug 03, 2018 - 01:59 UTC

This incident affected: Xero Platform and Settings.