Xero Billing - Payment details: Some users unable to update
Incident Report for Xero
Our team has resolved the issue customers experienced when they tried to update their payment details in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jan 22, 2024 - 22:43 UTC
We are aware some customers trying to update their payment details in Xero are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 9:02pm UTC
Posted Jan 22, 2024 - 21:03 UTC