Some users are experiencing issues with the Navigation Bar in Xero.

Incident Report for Xero

Resolved

This incident has been resolved.
Posted Oct 05, 2021 - 11:39 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 05, 2021 - 11:27 UTC

Identified

Our Product Team have identified the cause, and are working to restore your access to the Navigation Bar as soon as possible.
Posted Oct 05, 2021 - 10:57 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Oct 05, 2021 - 10:32 UTC

Investigating

We’re currently aware of an issue affecting the Navigation Bar for some Xero users. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Oct 05, 2021 - 10:00 UTC
This incident affected: Xero Platform and Settings.