Global: Workpapers - customers unable to access
Incident Report for Xero
Resolved
Our team has resolved the issue preventing customers trying to access Workpapers. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Aug 31, 2023 - 04:58 UTC
Identified
We have identified what is preventing customers trying to access Workpapers.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 3:14am UTC
Posted Aug 31, 2023 - 03:14 UTC
Investigating
We are aware customers trying to access Workpapers are currently experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 2:48am UTC
Posted Aug 31, 2023 - 02:49 UTC
This incident affected: Xero Partner Products & Tools (Workpapers).