Some Hubdoc users are unable to login
Incident Report for
Xero
Resolved
Customers are now able to log in to Hubdoc again. We have resolved the problem which was related to a database issue during high traffic periods.
We apologise for any inconvenience this has caused.
Posted
Nov
21
,
2022
-
23:08
UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed:
10.20pm UTC
Posted
Nov
21
,
2022
-
22:22
UTC
Investigating
We are aware that some Hubdoc users are currently unable to login. Our team is investigating this with urgency.
Status Last Reviewed:
9:33pm UTC
Posted
Nov
21
,
2022
-
21:33
UTC
This incident affected: Hubdoc.
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