Some Hubdoc users are unable to login
Incident Report for Xero
Customers are now able to log in to Hubdoc again. We have resolved the problem which was related to a database issue during high traffic periods.

We apologise for any inconvenience this has caused.
Posted Nov 21, 2022 - 23:08 UTC
Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 10.20pm UTC
Posted Nov 21, 2022 - 22:22 UTC
We are aware that some Hubdoc users are currently unable to login. Our team is investigating this with urgency.

Status Last Reviewed: 9:33pm UTC
Posted Nov 21, 2022 - 21:33 UTC
This incident affected: Hubdoc.