Users are unable to access the Staff tab in Xero HQ

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users accessing the Staff tab in Xero HQ.

Please let us know if you still have any issues, and we’ll be happy to investigate further.
Posted May 26, 2019 - 14:18 UTC

Monitoring

We’re getting closer to restoring access to the Staff tab in Xero, sorry for the disruption this is causing you.
Posted May 26, 2019 - 14:11 UTC

Update

Our Product Team are doing everything they can to restore access to the Staff tab in Xero HQ. Thanks for your patience.
Posted May 26, 2019 - 13:57 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted May 26, 2019 - 13:47 UTC

Investigating

We are currently investigating this issue.
Posted May 26, 2019 - 13:34 UTC
This incident affected: Xero Partner Products & Tools (Xero HQ).