Some users are unable to access Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted Oct 03, 2018 - 18:11 UTC

Identified

Our Product Team have identified the cause, and are working to restore access for the affected users as soon as possible.

Posted Oct 03, 2018 - 18:06 UTC

Investigating

We are currently investigating this issue.

Posted Oct 03, 2018 - 17:53 UTC

This incident affected: Xero Platform and Settings.