Some users are experiencing errors and slowness in Xero Payroll

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that's causing errors and slowness in Xero Payroll.

Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Jan 25, 2018 - 04:30 UTC

Update

We're still working on resolving the errors and and restoring full performance in Xero Payroll.

Apologies for the inconvenience this is causing you.
Posted Jan 25, 2018 - 04:10 UTC

Identified

Our Product Team have identified the cause, and are working to restore full performance in Xero Payroll as soon as possible.
Posted Jan 25, 2018 - 03:34 UTC

Investigating

We’re currently aware of an issue where some users are experiencing errors and slowness in Xero Payroll. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jan 25, 2018 - 03:20 UTC