Our Product Team have resolved the issue affecting the Bankfeeds service and Chart of Accounts.
Bank Statements that have not yet been imported will be delayed, however these will be delivered automatically.
Please let us know if you still have any issues, and we’ll investigate further.
Posted Nov 09, 2016 - 03:24 UTC
Update
We’re closer to getting the Bankfeeds service back up and running. Thanks again for your patience while we resolve this issue.
Posted Nov 09, 2016 - 03:09 UTC
Update
We're sorry for any inconvenience this may be causing you. Thanks for your patience while we resolve this issue.
Posted Nov 09, 2016 - 02:29 UTC
Update
Our Product Team are closer to resolving the issue. You can continue to access your Bank Accounts (including the Bank Reconciliation screen) by going into Accounts > Bank Accounts.
Posted Nov 09, 2016 - 02:16 UTC
Update
Apologies for the delay in fixing this issue. We’ll update you as soon as we have any further news.
Posted Nov 09, 2016 - 02:06 UTC
Update
Our Product Team are doing everything they can to get the Bankfeeds service working on the Dashboard again. You can continue to access your Bank Accounts in Xero by going into Accounts > Bank Accounts.
Posted Nov 09, 2016 - 01:56 UTC
Update
Fixing this issue is our top priority right now. Thank you for your support while we resolve this problem.
Posted Nov 09, 2016 - 01:47 UTC
Update
Our Product Team is still working hard on getting the Bankfeeds service operational. Apologies for any inconvenience this is causing.
Posted Nov 09, 2016 - 01:35 UTC
Update
We're sorry for the delay in resolving this issue. You can continue to access your Bank Accounts in Xero by going into Accounts > Bank Accounts.
Thanks for your continued patience.
Posted Nov 09, 2016 - 01:22 UTC
Update
We’re closer to getting the Bankfeeds service back up and running, sorry for the disruption this is causing you.
Posted Nov 09, 2016 - 01:09 UTC
Identified
We're currently aware of an issue affecting Xero's banking services - this includes Direct and Yodlee Bank Feeds and opening the Chart of Accounts.
Our Product Team have identified the cause, and are working to restore functionality to your Bank Feeds as soon as possible.