The API issue has now been resolved. You should be experiencing full performance. Thank you for your patience while we worked hard to resolve the issue. We are very sorry for the inconvenience this has caused you and your customers.
Posted Aug 22, 2016 - 04:29 UTC
Update
We have an interim solution in place for the API issue we've been experiencing. Xero's API is now operational, however please be aware that our API Partners using our ecosystem applications, and our Practice applications: Xero Practice Manager, WorkflowMax, Workpapers, and Tax may experience some degraded performance or slowness. Our teams are continuing to work on a final resolution that sees our API and Practice tools up and running at full expected performance levels. Thanks again for your patience while we continue to resolve these issues. We are very sorry for any inconvenience this has caused.
Posted Aug 21, 2016 - 06:36 UTC
Update
We have some possible resolutions for the API issue, we are currently working through the options to ensure the best outcome. We will have a further update to you within the next hour.
Posted Aug 21, 2016 - 05:06 UTC
Update
We still have our teams working hard to resolve the issue we have with our API. Our Xero Practice Manager, Workpapers, and Tax applications are back up and running, however there are some components of these applications that won’t be working until we resolve the API issue. For details of these, please see the partner update in the Partner Tools section below.
We will have the API up and running as soon as we can, and are really sorry for any inconvenience we’ve caused. We will post the next update on this page at 5pm New Zealand time, unless we have resolved the issue before then. Please continue to check this page for further updates
Posted Aug 21, 2016 - 02:29 UTC
Update
We are still working hard to resolve the issue we have with our API. This issue is affecting our ecosystem partners connecting to Xero, as well as our Xero Practice Manager, Workpapers, and Tax applications. We are really sorry for the inconvenience and thank you for your patience. We’ll continue to keep you updated here on this page.
Posted Aug 21, 2016 - 00:39 UTC
Update
Xero is back up and running after our migration today. We have one outstanding issue with our API which means that our ecosystem partners won’t be able to connect to Xero right now. The team are working hard to resolve this issue, and will have the API up and running as soon as we can. We will continue to post updates here, so if you use our add-on partner apps, please check back here for updates.
Posted Aug 20, 2016 - 23:18 UTC
Update
The migration is taking a little longer than expected. We’re working hard to get you up and running again, and our current ETA for having you back online is 11:45am New Zealand time. Please check back here for further updates.
Posted Aug 20, 2016 - 22:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 20, 2016 - 18:01 UTC
Scheduled
There will be a scheduled outage of up to 4 hours of Xero on August 21st (NZT). This is part of our ongoing migration to AWS. We will post any further updates on this status page.