Our team has resolved the issue impacting customers trying to access AU Tax. This was caused by a recent change, that was reverted to resolve the impact to our customers. We apologise for any inconvenience this has caused.
Posted Jul 03, 2023 - 01:31 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 1:30 am UTC
Posted Jul 03, 2023 - 01:30 UTC
Identified
We have identified what is preventing customers from accessing AU Tax.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 1:09am UTC
Posted Jul 03, 2023 - 01:09 UTC
Investigating
We are aware customers trying to access AU Tax are receiving a "Sorry, something went wrong" error message. Our team is investigating this with urgency.
Status Last Reviewed: 1:01am UTC
Posted Jul 03, 2023 - 01:02 UTC
This incident affected: Australia - Regional Products (Tax Reporting - BAS, TPAR).