XPM - Some customers may experience issues

Incident Report for Xero

Resolved

Our team has resolved the issue customers experienced when they tried to navigate in XPM. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Sep 08, 2023 - 00:20 UTC

Investigating

We are aware customers trying to navigate in XPM are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:12am UTC
Posted Sep 08, 2023 - 00:12 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).