Global: XPM - Customers may be unable to access Clients page

Incident Report for Xero

Resolved

Our team has resolved the issue causing errors and slowness for customers in XPM. We apologise for any inconvenience this has caused.

Our team has resolved the performance issues some customers experienced across XPM. We apologise for any inconvenience this has caused.

Posted May 08, 2024 - 05:39 UTC

Update

We are continuing to investigate this issue.

Posted May 08, 2024 - 05:30 UTC

Investigating

We are aware customers are currently experiencing errors when trying to load the HQ Clients page. Our team is investigating this with urgency.

Status Last Reviewed: 5:13am UTC

Posted May 08, 2024 - 05:13 UTC

This incident affected: Xero Partner Products & Tools (Xero HQ).