AWS outage impacting multiple products across Xero

Incident Report for Xero

Resolved

This incident has been resolved.
Posted Jun 10, 2022 - 05:19 UTC

Monitoring

AWS has implemented a fix and is monitoring the results.
Posted Jun 10, 2022 - 04:45 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 10, 2022 - 04:17 UTC

Update

We are continuing to investigate this issue.
Posted Jun 10, 2022 - 03:28 UTC

Update

We are continuing to investigate this issue.
Posted Jun 10, 2022 - 03:24 UTC

Investigating

We’re currently aware of an AWS outage preventing customers from performing tasks in multiple Xero products. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jun 10, 2022 - 02:59 UTC
This incident affected: Xero Platform and Settings and Xero Partner Products & Tools (Xero Partner Hub).