Our team has resolved the various issues relating to Xero Files. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jul 25, 2023 - 21:58 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed:9.34pm UTC
Posted Jul 25, 2023 - 21:34 UTC
Investigating
We are aware that some customers may be experiencing issues relating to Xero Files. This includes those customers emailing bills into Xero, the transcription service in Xero Expenses when uploading a receipt, and accessing Files in Workpapers. Our team is investigating this with urgency.