Performance issues with Xero

Incident Report for Xero

Resolved

This incident has been resolved.

Posted Nov 24, 2021 - 00:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 24, 2021 - 00:04 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 23, 2021 - 23:54 UTC

Investigating

We’re currently aware some customers maybe receiving error 500 messages. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Nov 23, 2021 - 23:25 UTC

This incident affected: Xero Platform and Settings.