Global: Bank Reconciliation - some customers are expecting an issue with reconciling

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some customers trying to reconcile transactions in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become temporarily unavailable.

Posted Jun 24, 2026 - 04:37 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Posted Jun 24, 2026 - 04:22 UTC

Investigating

We are aware some customers trying to reconcile transactions in Xero are experiencing an error screen. Our team is investigating this with urgency.

Posted Jun 24, 2026 - 03:32 UTC

This incident affected: Core Xero Products (Bank Reconciliation).