Delays sending Invoices, Statements and Quotes from Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was causing delays in sending Invoices, Statements and Quotes from Xero.

Please let us know if you still have any further issues, and we’ll investigate further.

Posted Feb 01, 2019 - 03:51 UTC

Update

Our Product Team are doing everything they can to send your Invoices, Statements and Quotes from Xero. Thanks for your patience.

Posted Feb 01, 2019 - 03:11 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Feb 01, 2019 - 02:31 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Feb 01, 2019 - 02:16 UTC

Update

We’re currently aware of an issue preventing some Invoices and Quotes sending from Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Feb 01, 2019 - 01:59 UTC

Investigating

We are currently investigating this issue.

Posted Feb 01, 2019 - 01:57 UTC

This incident affected: Xero Platform and Settings.