Global: Hubdoc - Degraded performance

Incident Report for Xero

Resolved

Our team has resolved the issue causing performance problems in Hubdoc. Our technical team identified this was caused by poor network connectivity and has restored service. We apologise for any inconvenience this has caused.
Posted Sep 20, 2023 - 08:24 UTC

Investigating

We are aware some customers are are experiencing performance issues in Hubdoc. Our team is investigating this with urgency.

Status Last Reviewed: UTC: 07:47
Posted Sep 20, 2023 - 07:47 UTC
This incident affected: Hubdoc.