Our team has resolved the issue preventing customers from accessing the Xero Me and Xero Accounting App. This issue related to a prior release which was reverted which resolved customer impact. We apologise for any inconvenience this has caused.
Posted Aug 18, 2023 - 06:46 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 6.44am UTC
Posted Aug 18, 2023 - 06:44 UTC
Investigating
We are aware customers are unable to access the Xero Me and Xero Accounting Mobile App. Our team is investigating this with urgency.
Status Last Reviewed: 5:51 AM UTC
Posted Aug 18, 2023 - 05:00 UTC
This incident affected: Xero Mobile Apps (Xero Accounting Mobile App, Xero Me).