Our team has resolved the issue impacting preventing some customers trying to create expense claims in Xero Me. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted May 03, 2024 - 04:30 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Status Last Reviewed: 4:19pm UTC
Posted May 03, 2024 - 04:20 UTC
Identified
We have identified what is preventing some customers trying to create expense claims in Xero Me.
This is our top priority and we will update you as soon as we can.
Status Last Reviewed: 4.07am UTC
Posted May 03, 2024 - 04:08 UTC
Investigating
We are aware some customers trying to add expense claims in the Xero Me app are experiencing an error. Our team is investigating this with urgency.
Status Last Reviewed: 3:52am UTC
Posted May 03, 2024 - 03:53 UTC
This incident affected: Xero Mobile Apps (Xero Me).