Global: XPM - Customers may be unable to create invoices
Incident Report for Xero
Resolved
Our team has resolved the issue impacting customers trying to create invoices in XPM. We apologise for any inconvenience this has caused.

This was caused by a product change which has now been reverted. We apologise for the inconvenience.
Posted May 14, 2024 - 02:38 UTC
Identified
We have identified what is preventing XPM customers trying to create invoices.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:02am UTC
Posted May 14, 2024 - 02:02 UTC
Investigating
We are aware customers trying to create invoices in XPM are experiencing error messages. Our team is investigating this with urgency.

Status Last Reviewed: 1:35am UTC
Posted May 14, 2024 - 01:36 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).
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