Global: XPM - Customers may be unable to create invoices

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to create invoices in XPM. We apologise for any inconvenience this has caused.

This was caused by a product change which has now been reverted. We apologise for the inconvenience.

Posted May 14, 2024 - 02:38 UTC

Identified

We have identified what is preventing XPM customers trying to create invoices.

This is our top priority and we will update you as soon as we can.

Status Last Reviewed: 2:02am UTC

Posted May 14, 2024 - 02:02 UTC

Investigating

We are aware customers trying to create invoices in XPM are experiencing error messages. Our team is investigating this with urgency.

Status Last Reviewed: 1:35am UTC

Posted May 14, 2024 - 01:36 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).