Users are unable to access Xero Projects

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing Xero Projects.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Oct 01, 2019 - 05:12 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Oct 01, 2019 - 04:22 UTC

Update

We’re sorry this is causing you some downtime. Thank you for your support while we're fixing this for you.

Posted Oct 01, 2019 - 01:20 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Oct 01, 2019 - 00:46 UTC

Update

Our Product Team are doing everything they can to let you access Xero Projects. Thanks for your patience.

Posted Oct 01, 2019 - 00:19 UTC

Investigating

We’re currently aware of an issue preventing users from accessing Xero Projects. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Oct 01, 2019 - 00:03 UTC

This incident affected: Xero Platform and Settings.