Our team has resolved the issue impacting customers trying to view bank account widgets on the Homepage. We apologise for any inconvenience this has caused.
A product release caused bank widgets in Homepage to become unavailable.
Posted Feb 03, 2026 - 22:33 UTC
Monitoring
Our team has implemented a fix and we are currently monitoring the results.
Posted Feb 03, 2026 - 22:17 UTC
Identified
We have identified what is impacting customers trying to view bank account widgets on the Homepage .
This is our top priority and we will update you as soon as we can.
Posted Feb 03, 2026 - 21:55 UTC
Investigating
We are aware some customers trying to view bank account widgets on the Homepage are experiencing an error. Our team is investigating this with urgency.
Posted Feb 03, 2026 - 21:44 UTC
This incident affected: Xero Platform and Settings.