Unable to access Xero Practice Manager

Incident Report for Xero

Resolved

This incident has been resolved.
Posted Jan 20, 2022 - 22:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 20, 2022 - 21:33 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 20, 2022 - 21:16 UTC

Investigating

We’re currently aware of an issue preventing users from accessing Xero Practice Manager. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jan 20, 2022 - 21:10 UTC
This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).