Our team has resolved the issue impacting some customers trying to trying to switch organisations in Xero. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Oct 12, 2023 - 01:34 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 01:24 UTC
Investigating
We are aware some customers trying to switch organisations in Xero are experiencing issues. Our team is investigating this with urgency.
Status Last Reviewed: 12:27am UTC
Posted Oct 12, 2023 - 00:28 UTC
This incident affected: Xero Platform and Settings.