Global: Some customers unable to switch organisations
Incident Report for Xero
Our team has resolved the issue impacting some customers trying to trying to switch organisations in Xero. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Oct 12, 2023 - 01:34 UTC
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 01:24 UTC
We are aware some customers trying to switch organisations in Xero are experiencing issues. Our team is investigating this with urgency.

Status Last Reviewed: 12:27am UTC
Posted Oct 12, 2023 - 00:28 UTC
This incident affected: Xero Platform and Settings.