Our Product team have resolved the issue that was preventing the Global Search from displaying results.
However, it may take 2-3 hours for all results to be returned.
Please let us know if you still have any issues with this.
Posted Dec 20, 2017 - 07:33 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Dec 20, 2017 - 06:32 UTC
Update
Our Product Team are doing everything they can to let you use Global Search. Thanks for your patience.
Posted Dec 20, 2017 - 06:01 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Dec 20, 2017 - 05:32 UTC
Investigating
We’re currently aware of an issue preventing the Global Search in WorkflowMax and Xero Practice Manager from returning results. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.