Some features in Projects are unavailable.

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing Projects.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Feb 08, 2018 - 05:38 UTC

Update

Sorry for the delay, we are still working to get everything back up and running.

Posted Feb 08, 2018 - 05:23 UTC

Update

Just an update to let you know we're still working this. Thanks for your patience.

Posted Feb 08, 2018 - 04:28 UTC

Update

We're still working to get everything up and running. We do apologise again for the inconvenience caused by this.

Posted Feb 08, 2018 - 03:48 UTC

Update

We’re sorry this is causing you some inconvenience. We appreciate your patience while we resolve this.

Posted Feb 08, 2018 - 02:56 UTC

Monitoring

We’re closer to sorting this out, sorry for the disruption this is causing you.

Posted Feb 08, 2018 - 02:31 UTC

Update

Users can now access Projects, however you may encounter issues when syncing with Invoicing and Inventory.

Posted Feb 08, 2018 - 02:19 UTC

Identified

We're currently working to get everyone back up and running. Thanks for your continued patience.

Posted Feb 08, 2018 - 02:06 UTC

Update

We’re sorry this is causing you some downtime. Thank you for your support while we fix this for you.

Posted Feb 08, 2018 - 01:54 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted Feb 08, 2018 - 01:41 UTC

Update

Our Product Team are doing everything they can to let you use Projects in Xero. Thanks for your patience.

Posted Feb 08, 2018 - 01:31 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Feb 08, 2018 - 01:20 UTC

Investigating

We’re currently aware of an issue preventing users from accessing Projects in Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Feb 08, 2018 - 01:05 UTC