Our team has resolved the issue customers experienced when they were unable to raise cases in Xero Central. We apologise for any inconvenience this has caused.
A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.
Posted Jan 17, 2024 - 02:32 UTC
Investigating
We are aware some customers are unable to raise a case in Xero Central. Our team is investigating this with urgency.