Global: XPM - Job Manager is not working

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to access the Job Manager in XPM. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Posted Oct 03, 2023 - 03:04 UTC

Monitoring

Our team has implemented a fix and we are currently monitoring the results.

Status Last Reviewed: 3:02am UTC

Posted Oct 03, 2023 - 03:02 UTC

Investigating

We are aware customers are currently experiencing issues when trying to access the Job Manager in XPM. Our team is investigating this with urgency.

Status Last Reviewed: 2:53am UTC

Posted Oct 03, 2023 - 02:22 UTC

This incident affected: Xero Partner Products & Tools (Xero Partner Hub).