Our Product Team have resolved the issue that was causing intermittent errors when accessing Workpapers.
Posted Jul 03, 2018 - 19:55 UTC
Identified
Our Product Team have been working with urgency to resolve the issue with our Workpapers practice product. We have a fix that will be ready for release at 6am Wednesday 4th July (NZT). We apologise for the inconvenience caused.
Posted Jul 03, 2018 - 04:09 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Jul 03, 2018 - 02:16 UTC
Update
Our Product Team are doing everything they can to improve your Workpapers experience. Thanks for your patience.
Posted Jul 03, 2018 - 01:45 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Jul 03, 2018 - 01:15 UTC
Update
We’re currently aware of an issue preventing users from using Workpapers. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Jul 03, 2018 - 00:59 UTC
Investigating
We are currently investigating this issue.
Posted Jul 03, 2018 - 00:58 UTC
This incident affected: Xero Partner Products & Tools (Workpapers).