Issue uploading documents and files

Incident Report for Xero

Resolved

Our Product Team have resolved the issue where users we're seeing errors while working with documents and files in Xero.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Dec 01, 2020 - 17:36 UTC

Update

Our Product Team are doing everything they can to let you upload files and documents. Thanks for your patience.

Posted Dec 01, 2020 - 16:41 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Dec 01, 2020 - 16:19 UTC

Update

We are continuing to investigate this issue.

Posted Dec 01, 2020 - 15:55 UTC

Investigating

We are currently aware of an issue for users, experiencing error messages when attempting to upload documents and files.

We are looking into this and we will let you know when there is an update.

Posted Dec 01, 2020 - 15:54 UTC

This incident affected: Xero Platform and Settings.