NZ: XPM - Some users are unable to access Job Manager

Incident Report for Xero

Resolved

Our team has resolved the issue impacting some NZ customers trying to access Job Manager in XPM. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Posted Apr 04, 2024 - 01:08 UTC

Investigating

We are aware some NZ customers trying to access Job Manager in XPM are experiencing error messages. Our team is investigating this with urgency.

Status Last Reviewed: 1:01am UTC

Posted Apr 03, 2024 - 23:28 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).