Some users are unable to process Pay Runs

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from processing pay runs.

Please let us know if you still have any issues with this, and we’ll investigate further.

Posted Aug 03, 2018 - 21:26 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to process pay runs as soon as possible.

Posted Aug 03, 2018 - 21:13 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Aug 03, 2018 - 21:08 UTC

Investigating

We are currently investigating this issue.

Posted Aug 03, 2018 - 20:57 UTC