Some users are experiencing issues accessing reports in Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing users from accessing reports.

Please let us know if you still have any issues with this, and we’ll investigate further.
Posted Mar 29, 2019 - 01:18 UTC

Update

We're currently working to get reports back up for everyone.
Thanks for your continued patience.
Posted Mar 29, 2019 - 01:11 UTC

Identified

Our Product Team have identified the cause, and are working to restore your ability to access reports as soon as possible.
Posted Mar 29, 2019 - 00:59 UTC

Update

We’re currently aware of an issue preventing users from accessing reports. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.
Posted Mar 29, 2019 - 00:48 UTC

Investigating

We are currently investigating this issue.
Posted Mar 29, 2019 - 00:44 UTC
This incident affected: Xero Platform and Settings.