NZ: Payroll - Customers may be unable to send payday files to IRD

Incident Report for Xero

Resolved

Our team has resolved the issue impacting customers trying to file payruns to IRD in Payroll. We apologise for any inconvenience this has caused.

A product release caused this feature to become unavailable. We've rolled back the release and services are back to normal.

Posted Jun 12, 2024 - 02:27 UTC

Investigating

We are aware NZ customers trying to file payruns to IRD in Payroll are experiencing errors. Our team is investigating this with urgency.

Status Last Reviewed: 1:48am UTC.

Posted Jun 12, 2024 - 01:49 UTC

This incident affected: New Zealand - Regional Products (NZ Payroll).