Some users are unable to access Workflow Max

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into WorkflowMax.

Please let us know if you still have any issues accessing WorkflowMax, and we’ll investigate further.

Posted Sep 10, 2019 - 07:43 UTC

Update

Our Product Team are doing everything they can to restore access to WorkflowMax. Thanks for your patience.

Posted Sep 10, 2019 - 07:09 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted Sep 10, 2019 - 06:49 UTC

Investigating

We’re currently aware of an issue preventing users from accessing Workflow Max. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted Sep 10, 2019 - 06:32 UTC

This incident affected: Xero Partner Products & Tools (Xero Practice Manager (XPM)).