Some Users are unable to log into Xero

Incident Report for Xero

Resolved

Our Product Team have resolved the issue that was preventing a small number of users from logging into Xero.

Please let us know if you still have any issues accessing Xero, and we’ll investigate further.

Posted May 30, 2018 - 01:54 UTC

Update

Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.

Posted May 30, 2018 - 01:38 UTC

Update

Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.

Posted May 30, 2018 - 01:17 UTC

Investigating

We’re currently aware of an issue preventing some users from logging into Xero. Our Product Team is investigating this with urgency.

Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.

Posted May 30, 2018 - 01:04 UTC