Our Product Team have resolved the issue preventing some users from Printing and Sending Invoices.
Please let us know if you continue have any issues, and we’ll investigate further.
Posted Mar 01, 2017 - 06:57 UTC
Update
We’re sorry about the frustration this may be causing you. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Posted Mar 01, 2017 - 05:59 UTC
Update
We’re closer to restoring the Printing and Sending of Invoices, sorry for the disruption this is causing you.
Posted Mar 01, 2017 - 05:21 UTC
Identified
Our Product Team have identified the cause, and are working to restore the ability to Print and Send Invoices in Xero.
Posted Mar 01, 2017 - 05:06 UTC
Update
We're still working to restore all Xero's functionality. Thanks for your continued patience.
Posted Mar 01, 2017 - 04:20 UTC
Update
We’re sorry about the frustration this may be causing you. We very rarely have extended outages like this. Thank you for your support while we fix this for you.
Posted Mar 01, 2017 - 03:47 UTC
Update
Fixing this issue is our top priority right now, as we can appreciate the impact this is having for our users.
Posted Mar 01, 2017 - 03:36 UTC
Update
Our Product Team are doing everything they can to give you back the ability to Print and Send Invoices in Xero. Thanks for your continued patience.
Posted Mar 01, 2017 - 03:24 UTC
Update
Just to let you know that we’re still working on this - we’ll update you as soon as we have more information.
Posted Mar 01, 2017 - 03:13 UTC
Investigating
We’re currently aware of an issue preventing some users from Printing and Sending Invoices. Our Product Team is investigating this with urgency.
Apologies for the inconvenience this is causing you - we’ll update you as soon as we have any news.